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  3. Youth Housing Support Worker
EC

Youth Housing Support Worker

enCompass Community Safety Agency Society·Edmonton, Alberta

CA$53,060 - CA$62,611/yr·Full Time·On Site·2-5 yrs·
Posted 3 days ago
Practice for this role

About the role

The worker supports youth aged 16-24 experiencing homelessness to find and maintain sustainable permanent housing using the Critical Time Intervention model. Responsibilities include conducting outreach, providing life skills modeling, and managing administrative documentation and referrals.

Company Overview

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ [https://myencompass.ca/about-us/who-we-are/], please consider joining our team.

Position Summary

Youth Housing First is part of the Housing division of enCompass Community Safety Agency (" the Agency") and follows the Critical Time Intervention model to work with youth who are experiencing homelessness between the ages of 16-24 years to find safe, secure and sustainable permanent housing. Housing Support Workers operate in partnership with a Team Lead from the Agency to secure appropriate housing placements and provide follow up support over a nine-month period. The Housing Support Workers complete outreach to best support their services to youth within the community.

Responsibilities

  • Administration
  • Completion of accurate written daily documentation (Database entries, contact notes, incident reports)
  • Completion of referral and intake documentation
  • Manage monthly expenses and petty cash claims
  • Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as directed
  • Submit invoices and cheque requests within expected timelines
  • Client Support
  • Deliver services in a client-centered, strength-based approach consistent with program philosophy
  • Work with clients to secure suitable and sustainable market housing
  • Adapt services to meet the needs of diverse populations as per program policy
  • Model life skills, social skills, communication skills and conflict resolution
  • Transparently address current challenges with the youth
  • Build collaborative relationships with youth
  • Ensure that clients have the required necessities to establish their household while allowing client agency in the process
  • Encourage youth to engage in healthy lifestyle alternatives
  • Assist youth in developing and revising individual goal plans using SMART goals (Specific, Measurable, Attainable, Realistic, Timely)
  • Model and assist the youth with self advocacy
  • Facilitate meetings with youth and their identified supports as service team meetings
  • Assist youth in completing referrals to additional services
  • Travel to meet youth for individual support as needed
  • Utilize the Critical Time Intervention case management model to prevent recurrent homelessness
  • Transport youth in personal vehicle as directed and approved
  • Health and Safety
  • Deliver services in accordance with unit and agency policies and procedures
  • Ensure youth are aware of and understand program rules and respond accordingly
  • Follow working alone protocols as per program policy
  • Communicate pertinent information to supervisor and other staff as necessary
  • Community Engagement
  • Liaise with guardians, program partners and other professionals
  • Maintain positive relationships with community members (neighbors, visitors, landlords etc.) and report significant challenges/incidents to supervisor immediately
  • Liaise with other members of the Youth Housing First Project on a weekly basis
  • Agency Collaboration
  • Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations
  • Practice agency mission, vision, values and guiding principles
  • Maintain positive, professional working relationships with colleagues
  • Participate in program staff meetings
  • Participate in agency staff meetings and on agency committees as appropriate
  • Additional Responsibilities
  • Participate in core agency and additional ongoing training opportunities as directed and approved
  • As directed by supervisor

Qualifications

/ Skills:

  • Diploma in a related human services field
  • 2-3 years’ experience working with youth
  • Understanding and experience engaging in Harm Reduction, Strength Based and Trauma Informed approaches
  • Strong knowledge of community resources for youth
  • Strong communication and relationship building skills
  • Able to work within a team and effectively deal with crisis situations
  • Valid Standard First Aid and CPR
  • Criminal Record Check and Child Intervention Check
  • General computer knowledge (Microsoft word, Outlook)
  • Reliable vehicle, valid Class 5 Driver’s License, Driver’s Abstract, and $2 million liability insurance

Preferred Criteria

  • Degree in a related human services field
  • Certification in Suicide Intervention and Crisis Intervention Prevention
  • Experience entering information into a database

Conditions of Employment

  • Maternity Leave Coverage
  • Monday Through Friday 8:30 to 430pm
  • Location - Community Outreach and Transition Place

What We Offer

  • The salary range for this position is $53,060.40 to $62,611.27 annually.
  • enCompass strives to provide a meaningful work environment through the following:
  • Strong focus on employee wellness and work-life balance
  • Service recognition and employee awards
  • Professional development opportunities
  • Staff team building and appreciation days
  • Competitive health, dental and RRSP benefits

Please include how you heard about the position in the cover letter. Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.

Requirements

Requires a diploma in human services and 2-3 years of experience working with youth, along with a valid driver's license and vehicle. Candidates must be proficient in harm reduction and trauma-informed approaches and possess current First Aid/CPR certification.

  • bachelor degree
  • professional certificate
  • Communication Skills
  • Case Management
  • Relationship Building
  • Conflict Resolution
  • Crisis Intervention
  • Outreach
  • Trauma Informed Care
  • Harm Reduction
  • Microsoft Word
  • Microsoft Outlook
  • Strength Based Approach
  • SMART Goal Planning

Benefits

  • Health Insurance
  • Dental Insurance
  • Professional Development Opportunities
  • Service Recognition Awards
  • RRSP Benefits
  • Employee Wellness Programs

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$53,060 - CA$62,611/yr
Location
Edmonton, Alberta
Posted
Jul 15, 2026
Application
Employer website
EC

Hiring organization

enCompass Community Safety Agency Society

Welcome to enCompass Community Safety Agency (previously known as the Edmonton John Howard Society)! We’ve been serving the Edmonton area since 1949, with a proud history of supporting those who have been affected by crime and social disorder. To this day, we remain committed to...

Salary listed on 1 job
IndustryCommunity Services
TypeNonprofit
Size51-200 employees
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Market context

Youth support roles remain in steady demand

In Alberta, youth housing support workers are typically sought where agencies need staff who can respond to housing instability, safety planning, and complex youth needs. This role is competitive because employers often look for a human services diploma, 2-3 years of youth experience, harm reduction and trauma-informed practice, a valid driver’s license and vehicle, plus current First Aid/CPR. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show direct youth support experience and practical crisis-response skills.

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