NVA·North Vancouver, British Columbia
Assist with patient examinations, procedures, and surgeries.
Monitor anesthesia and surgical patients.
Perform laboratory work and diagnostic imaging.
Provide nursing care to hospitalized patients.
Educate clients on pet health, treatments, and aftercare.
Maintain accurate and thorough medical records.
Help maintain a clean, organized, and efficient hospital environment
Temporary 6 months
Type of
Contract
Temporary
Number of months 6 months
Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 29-Jul-2026 At Natbank, we are driven by a passion for people and a commitment to making a positive impact in the lives of our clients, employees, and communities. As a U.S.-based subsidiary of National Bank of Canada. We foster an inclusive, collaborative, and growth-oriented environment where employees are empowered to develop their careers while delivering exceptional client experiences. Joining Natbank means becoming part of a dynamic team that values integrity, teamwork, innovation, and a client-first approach, while offering opportunities to learn, grow, and contribute to meaningful success every day. Join the Natbank team! We are currently seeking a Client Relationship Representative for a temporary 6-month contract, from October 15, 2026, to April 15, 2027, at our Naples branch. RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Build and maintain strong, personalized relationships with clients to deliver an exceptional banking experience.
Support a variety of daily banking and transactional activities while ensuring accuracy and efficiency.
Identify client needs and refer them to the appropriate banking specialist or resource.
Promote the Bank’s products, services, and digital solutions, and guide clients toward options that best meet their financial needs.
Educate clients and stakeholders on the features, benefits, policies, and procedures related to the Bank’s products and services.
Respond promptly and professionally to client inquiries, requests, and concerns through various communication channels.
Conduct research and gather information necessary to provide accurate and timely responses to client questions.
Coordinate referrals and follow up on client requests to ensure seamless service delivery.
Resolve client issues and concerns in a professional manner, striving to achieve the highest level of customer satisfaction.
Demonstrate initiative and a proactive approach by identifying opportunities to improve processes, service quality, and operational efficiency.
Ensure adherence to all Bank policies, procedures, regulatory requirements, and compliance standards.
Perform other related duties and special projects as assigned by the Branch Manager. YOUR MAIN CHALLENGES
Ensure customer satisfaction and uphold the Bank’s professional image by delivering personalized and efficient service.
Promote the Bank’s products and services to strengthen customer relationships and loyalty.
Serve as the first point of contact for clients by welcoming them and facilitating effective communication and assistance. TRAINING AND REGULATORY COMPLIANCE REQUIREMENTS
Attend all mandatory training within the first month of employment, including, but not limited to, BSA/AML/CTF and OFAC training, in accordance with the Bank’s policies and procedures. PROFESSIONAL QUALIFICATIONS AND BUSINESS COMPETENCIES
College degree preferred, with 1 to 2 years of customer service experience.
Ability to effectively interact and communicate with various levels of management.
Demonstrated experience in customer service.
Proficiency with computer systems and digital tools, with the ability to quickly learn new technologies.
Excellent interpersonal and communication skills, with a strong team-oriented approach.
Ability to adapt to changing situations and work effectively in a dynamic environment.
Strong organizational skills with the ability to manage multiple priorities and requests simultaneously while maintaining attention to detail.
English, French Brand Ambassadorship Driving Results Teamwork Client-focused Detail-oriented Digital literacy Empathy Learning Agility Oral Communication Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits Pauline Poncel. For an environment that supports your career path There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders. See more For an inclusive and diverse environment We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team? See more
Registered (or eligible for registration) as an RVT in British Columbia. Strong communication and teamwork skills. Compassionate, organized, flexible, and reliable. Comfortable working in a fast-paced environment
Market context
Administration roles in British Columbia are often steady and competitive because employers look for candidates who can support busy teams, manage details accurately, and work well in structured public or healthcare settings. For this role, the requirements emphasize Grade 12, recent related experience, and knowledge of the impacts of settler colonialism and systemic racism on Indigenous Peoples, so applicants should be ready to show culturally safe practice and strong organizational skills. On this platform, job requirements and benefits are AI-summarized from the original job description, saving you research time; review the full posting and tailor your application to the Indigenous cultural safety and wellness-focused benefits noted here.