The Case Manager provides individualized support and case management for clients with serious mental illness and addictions to promote recovery and community integration. Responsibilities include performing comprehensive assessments, developing empowerment plans, and coordinating formal and informal supports.
*Internal and External Posting
Why work for CMHA York Region?
We deliver quality mental health and addictions services that promote recovery and health, and end stigma.
https://cmha-yr.on.ca/careers/ [https://cmha-yr.on.ca/careers/]
We are hiring a permanent Case Manager on our Assertive Community Treatment Team (ACTT) – South Simcoe
Closing Date: July 31, 2026
1-Year Contract, full-time, working 35 hours per week. Evening hours and weekends may be required.
$56,444-68,429 per annum, *Candidate experience will be considered when determining the starting salary.
An existing vacancy.
The Case Manager will be working primarily in our Alliston Office located at 35 Victoria St E, Alliston ON L9R 1T3 and out in the community and will be required to travel within York Region and South Simcoe to visit clients and travel to clients homes.
The Case Manager works with clients 16 years of age and older who are experiencing significant difficulties in day-to-day and role functioning as a result of serious and persistent mental illness and/or addictions. The Case Manager collaborates with the client to identify strengths and needs and develop long term goals, short term objectives to meet these goals, and concrete action steps to achieve the objectives. As part of this process individuals are assisted to acquire and use skills, and to connect with formal and informal supports, peer support, professional services, and resources to promote their recovery, improve their quality of life, and reduce the likelihood of relapse. Other duties as required.
The Case Manager collaborates with clients to provide individualized and flexible services to engage, support, and integrate clients into the community, and facilitate their use of resources and supports to maximize their independence and potential. The Case Manager adheres to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety. The Case Manager participates in individual and systemic advocacy initiatives to improve resource access and availability.
In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.
The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job.
This position reports to and is supervised by the Manager, People and Teams.
Desk work up to 7 hours a day in standard shared office environment, meetings clients in community and their homes, extensive travel in York Region and South Simcoe, evening and weekends may be required.
In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.
To request this posting in an alternate format or to request accommodation in the application process, email AODA@cmha-yr.on.ca [AODA@cmha-yr.on.ca]
If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for Case Manager Job Posting, Click on the “Apply Now” button and proceed to upload your cover letter and resume.
While we thank all candidates for their interest, only those selected for an interview will be contacted.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.