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  3. Booking & Scheduling Clerk Heart Health
IH

Booking & Scheduling Clerk Heart Health

Island Health·Campbell River, British Columbia

CA$29 - CA$29/hr·Casual·On Site·2-5 yrs
Practice for this role

About the role

Receives and processes booking requests for diagnostic and medical treatment procedures..

Determines appointment priority and schedules patients using appropriate electronic scheduling applications..

Works with physician/surgeon offices and partner departments to identify and address scheduling conflicts..

Ensures required documentation is provided and prepares patient charts according to established procedures and guidelines..

Schedules appointments and booking times by reviewing and evaluating patient information (history, test results, pertinent reports) in consultation with other modalities and departments.

Close Date Location Campbell River Hospital (CRG) - Campbell River, BC V9W 3V1 CA (Primary) Comox Valley Hospital (CVH) - Courtenay, BC V9N 0B9 CA Work Area (FBA Only) Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 0600-1400/0630-1430/0700-1500 Days Off Weekend/Stats Vacancy Type Casual Salary Range (Hourly Rate) $29.24 - $29.24 Paid FTE 0 Worked BI-WEEKLY HOURS 0 Planned Start Date Jul. 20 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager or designate, receives and processes booking requests for diagnostic and medical treatment procedures. Determines appointment priority and schedules patients using appropriate electronic scheduling application. Works closely with Physician / Surgeon Offices, and partner departments to identify and address any scheduling conflicts. Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines. Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.

Qualifications

  • Education, Training And Experience Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience. Skills And Abilities
  • Knowledge of medical terminology.
  • Ability to keyboard at 45 wpm
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment. Link to Full Job Description https://jd.viha.ca/JD3904.pdf Additional information for applicants Additional Clauses Requisition CA Facilities Subsector Affiliation/Union HEU

Requirements

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience..

Knowledge of medical terminology..

Ability to keyboard at 45 wpm..

Ability to communicate effectively verbally and in writing..

Ability to deal with others effectively..

Physical ability to carry out the duties of the position..

Ability to organize work..

Ability to operate related equipment..

Criminal Record Check required (CRC).

  • Grade 12
  • conflict resolution
  • medical terminology
  • operating related equipment
  • keyboard at 45 wpm
  • organizing work
  • booking and scheduling
  • effective written communication
  • effective verbal communication
  • electronic scheduling applications
  • patient prioritization
  • documentation preparation
  • chart preparation

Posting details

Employment type
Casual
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$29 - CA$29/hr
Locations
Campbell River, British Columbia; Courtenay, British Columbia
Application
Employer website
IH

Hiring organization

Island Health

Island Health is hiring in Campbell River, British Columbia. This opening is listed as casual.

Salary listed on 586 jobs
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Market context

Scheduling roles remain steady in BC

In British Columbia, booking and scheduling clerks in heart health are typically in demand where clinics and cardiology programs need reliable patient flow and accurate coordination. These roles are competitive because employers look for strong medical terminology knowledge, fast and accurate keyboarding, clear communication, and the ability to organize work under pressure. Review the AI-summarized requirements and benefits on this platform to save research time, and tailor your application to show recent related experience and scheduling accuracy.

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