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IH

Medical Office Assistant/Clerk

Island Health·Campbell River, British Columbia

CA$27 - CA$29/hr·Casual·On Site·2-5 yrs
Practice for this role

About the role

Perform clerical and medical office assistant duties including word processing, scheduling, provider billing, and data entry.

Compose and sign correspondence.

Type medical and legal reports and documents from notes and/or recording devices.

Answer general inquiries related to programs and services from clients, physicians, staff, and the public.

Assist primary care providers with smooth operation and flow for patient visits and care.

Continuously improve quality and safety in accordance with VIHA values and strategic direction

Close Date Location Campbell River Hospital (CRG) - Campbell River, BC V9W 3V1 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time 0745-1145 ; 0800-1600 ; 1200-2000 Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $27.26 - $29.16 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Jul. 20 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

Qualifications

  • Education, Training And Experience Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred. Skills And Abilities
  • Demonstrated ability to work effectively with others in fast-paced health centre environment.
  • Ability to organize and prioritize multiple tasks and work roles.
  • Ability to work as an effective member of an integrated administrative team.
  • Ability to communicate effectively using all communication vehicles.
  • Ability to type a minimum 50 wpm.
  • Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
  • Demonstrated ability to utilize and understand Medical Terminology.
  • Ability to operate related equipment.
  • Physical ability to perform the duties of the position.
  • Ability to follow detailed instruction.
  • Ability to use a high degree of tact and diplomacy in working with others. Link to Full Job Description https://jd.viha.ca/JD4432.pdf Additional information for applicants Additional Clauses Requisition CA Community Subsector Affiliation/Union BCGEU

Requirements

Grade 12 education and graduation from a Medical Office Assistant course.

Two years recent related experience in a health care setting (or equivalent combination of education, training, and experience).

Preferred experience working with at-risk or street-involved populations.

Ability to work effectively in a fast-paced health centre environment.

Ability to organize and prioritize multiple tasks.

Ability to work as part of an integrated administrative team.

Ability to communicate effectively using all communication vehicles.

Ability to type a minimum 50 wpm.

Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.

Ability to utilize and understand medical terminology.

Ability to operate related equipment.

Physical ability to perform the duties.

Ability to follow detailed instruction.

High degree of tact and diplomacy.

Criminal Record Check required

  • Grade 12 education
  • Graduation from a Medical Office Assistant course
  • Scheduling
  • Medical terminology
  • Data entry
  • Effective communication
  • Word processing
  • Tact and diplomacy
  • Operating related equipment
  • Provider billing
  • Specialized clinical information systems
  • Organize and prioritize multiple tasks
  • Spreadsheet applications
  • Computer word processing
  • Composing and signing correspondence
  • Typing medical and legal reports from notes/recording devices
  • Typing minimum 50 wpm
  • Follow detailed instruction
  • Fast-paced health centre environment

Posting details

Employment type
Casual
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$27 - CA$29/hr
Location
Campbell River, British Columbia
Application
Employer website
IH

Hiring organization

Island Health

Island Health is hiring in Campbell River, British Columbia. This opening is listed as casual.

Salary listed on 586 jobs
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  • Integrated administrative team work
  • Market context

    Medical office roles remain steady in BC

    In British Columbia, Medical Office Assistant/Clerk roles are typically in demand across clinics and health centres that need reliable front-desk and patient-flow support. These positions are competitive because employers often look for recent health care experience, strong organization, and the ability to stay effective in a fast-paced setting. If you’re considering applying, make sure your resume clearly shows your Medical Office Assistant training and two years of related experience; job requirements and benefits here are AI-summarized from the original posting, saving you research time.

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