Interior Health·Penticton, British Columbia
Provide confidential administrative support functions within the Chief of Staff office.
Maintain integrity and confidentiality of information processed for the Chief of Staff (COS) office.
Perform routine administrative duties for medical staff at the hospital.
Coordinate and organize workflow and determine priorities.
Compose confidential correspondence for signature.
Design and create correspondence, documents, presentations, orientation packages, and spreadsheets.
Organize schedules, book meetings, and arrange travel.
Prepare, monitor, and prioritize correspondence.
Provide committee/meeting support including logistics, agendas, and minutes.
Maintain Quality Assurance files (disciplinary documentation) and liaise with appropriate bodies.
Assist Quality Improvement team with document coordination from critical incident reviews.
Provide administrative support for Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.
Coordinate information flowing to and from RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.
Assist medical staff with locating policies, procedures, documents, and forms.
Disseminate information to medical staff from various stakeholders.
Provide local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.
Provide information to support credentialing and privileging processes on-site.
Assist the Chief of Staff with ensuring appropriate processes for new physicians, locums, and medical learners.
Liaise with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding rural programs and incentives.
Perform other related duties as assigned
Interior Health (IH) is hiring a term specific full time Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Penticton Regional Hospital in beautiful and sunny Penticton, B.C. This term position is until September 1, 2027 or return of the incumbent. Who are we looking for? We are looking for a detail-oriented and highly organized administrative professional with exceptional communication, time management, and problem-solving skills. The ideal candidate excels at coordinating multiple priorities, managing complex calendars and meetings, preparing accurate and professional correspondence and documentation, and maintaining strict confidentiality. Success in this role requires strong organizational abilities, sound judgment, proficiency with Microsoft Office applications, and the ability to work independently while collaborating effectively with physicians, senior leaders, and multidisciplinary teams. A proactive, customer-focused approach and the ability to adapt in a fast-paced, evolving environment are essential.
Salary range for the position is $25.36 to $33.28 p/h. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. What will you work on? The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Some responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets. Some Other Typical
Organizes schedules, books meetings, and arranges travel.
Prepares, monitors, and prioritizes correspondence.
Committee/Meeting support – takes care of the logistics and prepares agendas and minutes.
Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.
Assists the Quality Improvement team with document coordination resulting from critical incident reviews.
Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.
Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.
Assists medical staff with the location of policies, procedures, documents, and forms.
Disseminates information to medical staff from various stakeholders.
Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.
Provides information on request to support the credentialing and privileging processes on-site.
Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.
Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.
Performs other related duties as assigned. How will you create an impact? Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. How will we help you grow? We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care. We also offer continuous education opportunities. Reasons to Apply at Interior Health... What we can do for you We offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today! “Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).” Qualfications Education, Training, and Experience:
Graduation from a relevant administrative or business support program.
Three to five years of experience in an administrative support position, including experience working with various computer software programs.
Ability to type 50 wpm and prepare professional letters/reports.
Superior computer and technical skills.
Proficient with MS Outlook, Word, Excel, and PowerPoint.
Ability to operate videoconferencing and teleconferencing equipment.
Superior written and verbal communication abilities.
Ability to organize high volume workload and set priorities.
Demonstrated customer-focused approach.
Ability to develop effective relationships with IH staff at all levels, external agencies, and physicians.
Demonstrated collaborative team approach with communication appropriate for complex relationships.
Ability to anticipate and respond to changing priorities and unforeseen challenges.
Demonstrated ability to problem-solve effectively.
Ability to influence change and handle conflict.
Independent problem-solving and decision-making capabilities.
Physical ability to perform the duties of the position
Graduation from a relevant administrative or business support program.
Three to five years of experience in an administrative support position, including experience working with various computer software programs. Skills and Abilities:
Ability to work independently.
Ability to type 50 wpm and set up letters, reports, etc. in a professional format.
Superior computer and technical skills are essential.
Proficient with computer software including MS Outlook, Word, Excel, and PowerPoint.
Ability to operate videoconferencing, teleconferencing, and related equipment.
Superior written and verbally communication abilities.
Ability to organize high volume workload and set priorities.
Demonstrated customer-focused approach.
Ability to develop effective relationships with IH staff at all levels, as well as with external agencies and physicians.
Demonstrated collaborative team approach with communication skills appropriate to handling complex relationships.
Ability to anticipate and respond to changing priorities and unforeseen challenges and opportunities.
Demonstrated ability to problem-solve effectively.
Ability to influence change and handle conflict.
Independent problem-solving and decision-making capabilities.
Physical ability to perform the duties of the position.
Market context
Physician roles in British Columbia are often competitive because employers look for strong clinical credentials, current certifications, and readiness to work in settings where patient volume and coordination needs can be high. For this posting, the requirements and benefits shown here are AI-summarized from the original job description, helping you review the role faster without extra research. Before applying, confirm your Diploma in Cardiology Technology, CSCT certification, BCLS, and valid BC Driver’s License are current and clearly listed.