The Salvation Army Canada and Bermuda Territory·Kingston, Ontario
The Intake and Assessment Worker manages the admission process for the Kingston Harbour Light treatment program, ensuring beds are occupied by appropriately screened clients. Responsibilities include conducting pre-admission interviews, providing case management for CSC offenders, and facilitating program groups.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Position Purpose summary: The intake worker provides critical support to the Kingston Harbour Light live in treatment program, by ensuring that all treatment beds are fully occupied with appropriately screened clients. Kingston Harbour Light provides treatment for men/those who self-identify as men, with concurrent disorders. RESPONSIBILITIES AND ACTIVITIES To conduct all pre-admission interviews To respond to telephone inquiries in a timely manner Review potential admissions weekly with Operations Manager To supervise clients’ admission to program and placement of clients in rooms To provide urine testing when necessary To maintain files of all admissions, inquiries and refusals To facilitate groups in the program schedule To ensure that clients are adequately oriented to Kingston Harbour Light and its program Provide case management services to Correctional Service Canada (CSC) offenders in alignment with CSC funding contract requirements, including individual counselling, intake and assessment, stabilization, progress monitoring, and support planning To ensure that the room roster is maintained and updated regularly as required To establish and maintain a computerized client information data base To communicate and build relationships with outside agencies To serve on committees as appointed To keep Connex informed weekly regarding availability of beds To participate in all staff meetings To participate in regular direct supervision with immediate supervisor To participate in staff development as required To complete daily reporting in EMHWare To undertake other duties as assigned education and experience Qualifications: Minimum undergraduate degree from a recognized institution (in one of the human services professions) Registration in a professional college an asset Alternative combinations of education and experience may be considered. KNOWLEDGE, EXPERIENCE OR TRAINING IN: Relapse prevention, Crisis intervention, Harm Reduction Strategies, Resources and Risk Management CBT, MI and Strength based Approaches Pharmacology Client Assessment and Discharge Planning Networking, Referrals and strong knowledge of resources Understanding and appreciation of Diverse populations Knowledge and experience in substance abuse counselling, group counselling and case management Knowledge and experience with assessment tools Knowledge and experience with concurrent disorders Knowledge of culturally competent practices Knowledge and experience with data management systems and outcome measurements Knowledge and experience with CSC and working with offenders Awareness and experience with marginalized and vulnerable populations Basic First Aid/CPR Certification an asset Proficient in English language, second language an asset Upon hiring, successful candidate must provide: A Protected B Clearance CRITICAL RELATIONSHIP MANAGEMENT Senior Management, Operations Manager, counsellors & staff within agency, clients, outside agencies MANAGERIAL/Technical Leadership RESPONSIBILITY: Reports directly to: Operations Manager WORKING CONDITIONS: Office setting, long periods of being seated, using computer, phone systems Little to no travel Compensation: The target hiring range for this position is $28.43 to $28.43 with a maximum of $28.43. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
Candidates must possess a minimum undergraduate degree in a human services profession and have experience in substance abuse counselling and concurrent disorders. A Protected B Clearance is required upon hiring, and professional college registration is considered an asset.
Market context
Operations roles in Ontario often draw steady interest because employers need people who can keep services running smoothly and support families and children. These roles are competitive when candidates bring human services experience, traditional cultural knowledge, and the required logistics such as a valid Class G licence, a personal vehicle, and a clear vulnerable sector check. Review the AI-summarized requirements and benefits here to save time, then confirm your fit against the original posting before applying.
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