FT - Residence Worker (Terrace)

Committed Living Wage Employer 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC 2023 High-Performance Culture Award from Supporting Lines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) KEY ACCOUNTABILITIES Residential Providing hands on supportive care services to residents.

Provide direct assistance and support to residents as required including assistance with all activities of daily living including, but not limited to: Hygiene support and grooming needs including doing resident’s laundry and dealing with soiled laundry and/or bedding.

Mobility support and community interactions as needed.

Meal preparation and serving.

Maintain environmental cleanliness by performing housekeeping and cleaning tasks.

Following the established resident service plan, always working with the resident regarding preferred times, and method of service assistance.

Accurately maintaining required resident care, medication management, changes to care and support needs records.

Provide input regarding resident support requirements and discuss changes with Program Manager and Team.

Provide ethical and respectful companionship to residents, while facilitating and encouraging resident participation housekeeping assistance as required.

Accompanying client to pre-approved locations such as walks, client’s doctor’s office or to hospital.

Administering simple prescribed medications and meals.

Providing companionship and emotional support.

Monitoring patients and maintaining accurate records.

Assisting mobility-challenged residents and facilitating assigned physical therapies/exercises.

Supervises the activities of the residence, its residents, and volunteers while on shift including maintaining case notes and the logbook.

Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food services.

Provides input into meal scheduling and preparation, including food inventory.

Ensures the security of the residence.

As assigned, is responsible for developing, implementing, and maintaining housekeeping areas and the upkeep of the facility both inside and outside; involves the residents in this process when deemed appropriate.

As assigned, is responsible for the weekly grocery shopping for the residence and involves the residents in this process.

As assigned, assists with the details of the operation of the facility, including but not limited to administrative support.

As assigned, organizes and oversees the preparation of meals and involves the residents in this process.

As necessary, accepts responsibility of being on-call and carrying the residence pager.

As required, accompanies residents to appointments and community outings, following the restrictions imposed by the courts/review panels.

Programs Interviews clients to prepare care plans and background information for which confidentiality is required Under the general guidance of the Program Manager assumes a primary or key worker role with assigned resident(s) Provides input to the Program Manager and/or other staff to develop appropriate care plans to achieve the resident’s objectives Is cognisant of and works towards the implementation of the care plan established for each resident Connects clients with health and psychiatric services Uses professional judgement to ascertain and apply appropriate intervention techniques with residents in crisis As needed, assists with implementation of Applied Behavioural Analysis (ABA) therapeutic support under the direction of a Behaviour Interventionist Meets with each resident on a routine basis to discuss progress and plan future interventions Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties When assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident’s case/care plan Contributes to the evaluation of the resident’s progress and makes both written and oral reports to be available to the remainder of the staff team Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents Ensures residents are following the terms of their residency and are aware of the rules of the facility Acts as an on-site advocate for each resident Provides emotional support and feedback to residents and their families As appropriate, supports residents towards integration and healthy functioning within the community Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate Dispenses and ensures the taking of medications as required As necessary, provides transportation and assists residents to attend appointments With other residence staff, plans, develops, and delivers in-house programs to address the needs of the residents Community Identifies social, economic, recreational, employment, and educational services in the community that will meet the needs of the client Collaborates and consults with multidisciplinary team to develop, implement, maintain, and adjust individualized treatment plans Participates constructively and appropriately in short- and long-term planning for the clients of mental health programs Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the success of the case/care plan of the resident EXPERIENCE AND SKILLS Graduated with a Degree or Diploma in Health Care Aid, Social Services, Psychology, or a relevant field with one year related Health experience.

Previous experience caregiving and/or preferred Healthcare Training (See above).

Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations.

A clear understanding of Psycho Social Rehabilitation applications.

An understanding of providing service to people with different learning abilities.

Demonstrated experience in an applicable residential setting.

Demonstrated a good working knowledge of the technical details important to the functioning of group residences.

Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders.

An awareness of Community Living of British Columbia (the contractor) concerns, laws, and policies related to the specific residence program.

Demonstrated the ability to teach skills and work effectively with others.

Knowledge of theory, principles, and practices in the fields related to the particular residence.

Excellent written and verbal communication skills in English.

PHYSICAL REQUIREMENTS The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required.

Reasonable accommodations will be made for qualified individuals with disabilities through our accommodation process.