Tri-County Mennonite Homes·Stratford, Ontario
The Personal Support Worker provides resident-centred care by assisting with activities of daily living and supporting physical, emotional, and social well-being. Key duties include administering medications, documenting health changes, and ensuring resident safety and dignity.
Reporting to the Director of Care, the Personal Support Worker (PSW) is an integral member of the Nursing team. The PSW is responsible for providing exceptional resident-centred care by assisting with activities of daily living, promoting resident independence, and supporting the physical, emotional, social, and spiritual well-being of our residents. Responsibilities include, but are not limited to: Providing personal care, including bathing, dressing, grooming, toileting, mobility, and transfers. Assisting residents with meals, hydration, and nutritional support. Administering medications in accordance with organizational policies and applicable legislation (training provided). Assisting in the nursing process by observing, documenting, and reporting changes in residents' physical, emotional, and cognitive conditions. Supporting residents in recreational and social activities that promote quality of life. Maintaining accurate documentation and communicating effectively with the interdisciplinary team. Following infection prevention and control practices, resident safety procedures, and organizational policies. Promoting resident dignity, privacy, choice, and the Residents' Bill of Rights. Contributing to a positive, collaborative, and respectful team environment. We are looking for compassionate, dependable individuals with a positive attitude who are committed to making every day matter for our residents.
Personal Support Worker Certificate from an accredited Ontario Community College or Registered Private Career College. Current CPR/First Aid certification is considered an asset. Previous experience working with seniors in retirement or long-term care is considered an asset. Experience Demonstrated knowledge and experience providing person-centred care in accordance with the Retirement Homes Act and organizational policies and procedures. Medication administration experience is preferred; however, training will be provided as medication administration is a requirement of the position. Demonstrated commitment to continuous learning and professional development. Knowledge of and commitment to upholding the Residents' Bill of Rights. Knowledge, Skills & Abilities Demonstrated commitment to exceptional customer service and compassionate care for seniors. Strong communication and interpersonal skills. Ability to work independently while contributing effectively as part of a multidisciplinary team. Ability to safely perform the physical requirements of the position, including lifting, transferring, repositioning, and assisting residents. Knowledge of safe resident handling practices and infection prevention and control protocols. Ability to respond appropriately to residents experiencing responsive behaviours. Strong observation, organizational, time management, and problem-solving skills. Basic computer skills are considered an asset. Flexible availability to work day, evening, and night shifts. Must be available to work every other weekend. Why Join Tri-County Mennonite Homes? We value our employees and offer a supportive workplace where you can grow your career while making a meaningful difference every day.
Part-Time and Casual opportunities Opportunities to work day, evening, and night shifts Pension plan Health and dental benefits for eligible employees Short-term disability Life insurance Paid orientation Ongoing education, training, and career development opportunities Tuition support programs Employee Assistance Program (EAP) Employee appreciation lunches and recognition events Employee Social Committee Employee pricing on meals from our kitchen A positive, respectful, and supportive team environment About Tri-County Mennonite Homes Tri-County Mennonite Homes is a leader in providing services to seniors and adults with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court in Stratford, Nithview Community in New Hamburg, and Aldaview Services in New Hamburg. Our mission is simple: Making Every Day Matter.
New employees will be required to complete a Vulnerable Sector Check and TB screening as part of the onboarding process. Tri-County Mennonite Homes does not require COVID-19 vaccination as part of the onboarding process; however, we continue to strongly recommend that employees remain up to date with COVID-19 vaccinations. Tri-County Mennonite Homes is committed to providing accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please let us know.
Candidates must hold a Personal Support Worker Certificate from an accredited Ontario college and be available for day, evening, night, and alternating weekend shifts. CPR/First Aid certification and previous experience in long-term care are considered assets.
Market context
Ontario nursing roles are often driven by ongoing staffing needs across hospitals, long-term care, community care, and emergency settings. Competition is usually strongest for candidates who already hold the required registration, have at least 18 months of experience, and bring current CPR/BLS, with ACLS and CTAS adding value for emergency postings. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your credentials and tailor your application to the specific unit or setting.