Victim Support Worker

Job Description

VICTIM SUPPORT WORKER Regular Full-Time About Us One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you! About You / What We Are Looking For We have an exciting opportunity to join the Police Services team as a Victim Support Worker. The main responsibilities for this position include providing crisis intervention services and follow-up emotional support to victims and witnesses of crime and trauma. Other duties include providing information on victim rights, the criminal justice system, community programs, resources and referrals, as well as conducting court orientations and accompaniments. The successful incumbent will have considerable knowledge of the rules and regulations governing program activities, as well as the practices and techniques of trauma-informed crisis intervention and follow-up support as related to the work performed. This position will provide direct services to victims and witnesses of crime and trauma, including emotional support, information and referrals, often under stressful circumstances. Depending on the type of crisis call out, you may need to stand for long periods of time, walk on uneven terrain or climb stairs. This position will be covering shifts Monday to Friday 7:00am – 3:00pm or 11:00 am – 7:00 pm.

Minimum Qualifications

The ideal candidate will have a completion of Grade 12, preferably supplemented by courses in the field of social science, plus considerable related experience, OR an equivalent combination of training and experience. A valid class 5 Driver’s license is required. Applicants under consideration must obtain and maintain an RCMP Enhanced Security Clearance and Vulnerable Sector check.

Preferred Qualifications

· Previous police-based, community based or court based Victim Services experience · Diploma or Degree in a field of social sciences.

What We Offer

This CUPE position has an hourly rate range of $35.84 - $42.16 (2025 rates). The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills. You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. The City offers an attractive vacation and extended benefits package, including the ability to contribute to the Municipal Pension Plan. Accessibility / Equal Opportunity Employer The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information. If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required. The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check and other background inquiries relevant to the position. Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too! Please apply online at www.coquitlam.ca/careers by 11:55 pm on July 27, 2026. We thank all applicants for their interest; however, only those selected for an interview will be contacted.