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  3. Intake outreach worker
NH

Intake outreach worker

Northern Health·Prince George, British Columbia

Full Time·Posted 11 days ago
Practice for this role

About the role

Provide harm reduction-based supports, information, resources, and supplies to clients actively using substances and other stigmatized populations.

Interact with service users and respond to overdoses.

Distribute harm and risk reduction materials.

Provide information and referrals where required.

Work independently and collaboratively with team members to provide integrated, low-barrier, trauma-informed supports.

Support individuals with physical and mental health needs, substance use disorder(s), and/or structural barriers to care (e.g., poverty, homelessness, involvement in sex work)

Position Summary

Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an opportunity for you to bring your excellent work ethic to our Overdose Prevention HIV/AIDS Program department. In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Intake/Outreach Worker is responsible for providing harm reduction-based supports, information, resources and supplies to clients who are actively using substances and other stigmatized populations. The I/O Worker will interact with service users, respond to overdoses, distribute harm and risk reduction materials, and provide information and referrals where required. This position works independently and collaboratively with other team members to provide integrated, low-barrier, trauma-informed supports to individuals living with physical and mental health needs, substance use disorder(s), and/or facing structural barriers to care (e.g., poverty, homelessness, involvement in sex work). Shift Rotation/Hours of work: Days, 08:00 to 19:12 (rotating) Qualfications

Diploma in Social Services or related program (2 years) with completion of approved additions or substance use training or certificate program plus one-year recent related experience working with individuals with substance use disorders; or an equivalent combination of education and experience.

Must have a valid Class 5 BC driver’s license. Skills and Abilities:

Knowledge of current social issues related to substance use, homelessness, mental health, etc.

Demonstrated ability to develop effective relationships following harm reduction principles.

Ability to interact with people of all ages and cultural backgrounds.

Ability to solve problems and deal with conflict effectively.

Ability to use critical thinking and assess risks to intervene and de-escalate critical incidents.

Ability to communicate both verbally and in writing.

Ability to work independently, with indirect supervision, and in cooperation with others.

Knowledge of community resources. Where you will be working: Community: Information about living, working, and thriving in the area is available through Prince George More about Northern Health Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC. What Northern Health Has to Offer You! Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:

Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.

Three weeks of vacation after one year of continuous service.

Financial support for moving expenses for eligible positions.

Employee referral program with attractive incentives.

Employer-paid training and leadership development opportunities.

Access to spectacular outdoor activities and enjoy the shortest commutes in BC.

Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions. Important Application Information Please ensure you upload the following documents as part of your application:

Registration number (if you belong to a regulated profession).

Supporting documents for education and qualifications, such as:

Program certificates or diplomas.

High school, college, or university transcripts.

Cover letter and resume (recommended). International Applicants Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants

Requirements

Diploma in Social Services or related program (2 years) with completion of approved additions or substance use training/certificate program plus one-year recent related experience working with individuals with substance use disorders; or an equivalent combination of education and experience.

Valid Class 5 BC driver’s license.

Knowledge of current social issues related to substance use, homelessness, mental health, etc..

Demonstrated ability to develop effective relationships following harm reduction principles.

Ability to interact with people of all ages and cultural backgrounds.

Ability to solve problems and deal with conflict effectively.

Ability to use critical thinking to assess risks, intervene, and de-escalate critical incidents.

Ability to communicate verbally and in writing.

Ability to work independently with indirect supervision and in cooperation with others.

Knowledge of community resources

  • Diploma in Social Services or related program (2 years)
  • Completion of approved additions or substance use training or certificate program
  • Relationship building
  • Conflict resolution
  • Critical thinking
  • Knowledge of community resources
  • Verbal and written communication
  • Harm reduction principles
  • Overdose response
  • De-escalation and risk assessment
  • Trauma-informed supports
  • Working independently with indirect supervision
  • Working collaboratively with a team
  • Interacting with people of all ages and cultural backgrounds
  • Knowledge of social issues related to substance use, homelessness, and mental health

Benefits

  • Financial support for moving expenses for eligible positions
  • Employee referral program with attractive incentives
  • Employer-paid training and leadership development opportunities
  • Comprehensive benefits including extended health and dental
  • Municipal pension plan for part-time and full-time employees
  • Casual employees have option of paying for benefits
  • Access to outdoor activities and shortest commutes in BC
  • Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions
  • Three weeks of vacation after one year of continuous service

Posting details

Employment type
Full Time
Location
Prince George, British Columbia
Posted
Jul 7, 2026
Application
Employer website
NH

Hiring organization

Northern Health

Northern Health is hiring in Prince George, British Columbia. This opening is listed as full_time.

Salary listed on 12 jobs
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Market context

Behavioral health roles remain in steady demand

In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.

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