Mint Health + Drugs·Edmonton, Alberta
Collaborate with a multidisciplinary team to connect marginalized clients with essential social supports, including housing, funding, and basic needs. Manage care planning, perform housing assessments, and advocate for clients to overcome systemic barriers.
Mint Health + Drugs is a growing healthcare organization with a simple but important purpose: to help people access the care, service, and support they need in the communities we serve.
We are pharmacist-led, people-focused, and committed to creating a workplace where accountability, teamwork, and service excellence matter.
Our teams work hard, support one another, and take pride in delivering care that is professional, compassionate, and practical.
At Mint, every role contributes to the experience we create for our patients, customers, partners, and employees.
We are looking for people who bring initiative, reliability, sound judgment, and a genuine desire to make a positive impact.
As we continue to grow, we are looking for a Social Navigator to join our team at our Church Street location in downtown Edmonton and help us deliver the Mint experience — thoughtful service, strong collaboration, and care that puts people first.
The Adherence and Community Engagement (ACE) Team is a multidisciplinary outreach team dedicated to engaging hard to reach people experiencing health and social inequity. The ACE Team manages 2 teams with each having a complex caseload of 25-35 clients, operating 7 days a week, 365 days a year to provide wrap around health and social supports. We recognize that a client’s health outcomes and their ability to address their basic needs, goes hand in hand. ACE is a dedicated group of pharmacists, nurses, outreach, and social workers who go above and beyond everyday for their clients.
Responsibilities: of the Social Navigator:
Work collaboratively as part of the ACE Team to connect clients to social supports.
Creative problem solving for client social needs including food access, funding supports, emergency pet care, family supports, furniture, counseling, and supportive resources.
Complete required housing assessments or referrals such as the Service Prioritization Decision Assistance Tool (SPDAT) and provincial assessments.
Navigate and support clients in accessing appropriate income funding available as well as health benefits.
Strong ownership of care planning as it relates to social supports, follow through and follow up.
Effectively delegate follow up tasks to other team members to ensure continued progress during off-shift days.
Efficiently document client care notes on Med Access EMR.
Educate other ACE Team members of existing gaps, new resources, or alternative ways to improve client care.
Engage, communicate, and advocate with a variety of health and social audiences to improve existing systemic barriers.
Comfort driving, getting in and out of a vehicle and entering homes, shelters, community drop in spaces to see about 30 clients daily.
Please apply directly through the link provided in this posting. We appreciate the interest of all applicants; however, only candidates selected for an interview will be contacted. Mint Health + Drugs is committed to providing a respectful, inclusive, and accessible recruitment process. Applicants who require accommodation during any stage of the recruitment process are encouraged to contact Human Resources so appropriate arrangements can be made.
Requires a Diploma in Social Work, a valid Alberta Class 5 Driver's License, and a Police Information Check with Vulnerable Sector. Candidates must have at least 6 months of experience working with high-risk populations and knowledge of harm reduction and mental health crises.
Market context
Behavioral-health roles in Alberta are often driven by ongoing demand for support workers who can assist clients in community and residential settings. This type of position is competitive because employers commonly look for relevant postsecondary training, a valid Class 5 driver’s license, reliable transportation, and comfort with aquatic activities and pets. Review the AI-summarized requirements and benefits here to quickly compare fit and save time on original job-description research.
