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IH

Patient Registration/Cashier/Health Records Clerk

Interior Health·Oliver, British Columbia

Casual·On Site·2-5 yrs·Posted 13 days ago
Practice for this role

About the role

Complete patient registration documentation for admissions by interviewing patients/relatives/friends to obtain personal information and proof of eligibility.

Explain admission forms and eligibility policies, room differentials, and obtain required signatures.

Schedule, book, and communicate appointment information to staff, patients, physicians' offices, and/or nursing units.

Requisition diagnostic tests and procedures.

Receive payments for patient bills and sundry accounts; balance daily cash; prepare bank deposits and cash reports; maintain petty cash accounts.

Perform accounts receivable duties: receive and input charges/payments, post billing information, and issue change and receipts.

Identify available bed booking options and communicate options.

Receive and record patient valuables for safekeeping.

Assemble charts/files; identify and process corrections in medical records; support release of information; calculate and maintain statistics; enter information into appropriate registries and databases.

Retrieve, organize, and maintain filing systems for patient records and documentation (paper and electronic).

Review admission/discharge forms/reports for correct insurance classification.

Perform hospital switchboard duties as required.

Provide information and directions to visitors; handle telephone inquiries (e.g., patient room numbers and visiting hours).

Produce correspondence (letters, memoranda, medical reports, forms, medical billings from rough draft, general instructions/recording devices).

Receive, open, and redirect incoming hospital mail.

Perform other related duties as assigned

Position Summary

South Okanagan General Hospital has an exciting opportunity for a Casual Patient Registration, Cashier, Health Records Clerk to join their team in Oliver, B.C.! This position works: 07:00 to 15:00, 08:00 to 16:00, 12:00 to 20:00, 16:00 to 20:00 Days off: Rotating How will we help you grow? Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way. What Will You Work On? This position performs clerical and patient registration duties such as:

Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;

Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;

Scheduling, booking and communicating appointment information to staff, patients, physicians' offices and/or nursing units;

Requisitions diagnostic tests and procedures;

Receiving payments for a variety of patient bills and sundry accounts, balances daily cash, prepare bank deposits and cash reports, maintain petty cash accounts;

Performs accounts receivable duties, receiving and inputting charges/payments, posting billing information and issuing change and receipts;

Identifies available bed booking options and communicates these options;

Receives and records patient valuables for safekeeping;

Assembles charts/files, identifies and processes corrections in medical records, release of information, calculating and maintaining statistics, entering information into appropriate registries and databases;

Retrieves, organizes and maintains filing systems for patient records, reports, paper and electronic documentation;

Reviews admission/discharge forms or reports for correct insurance classification

Performs hospital switchboard duties as required;

Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;

Produces a variety of correspondence including letters, memoranda, medical reports, forms, medical billings from rough draft, general instruction and/or recording devises;

Receives, opens and redirects the hospital’s incoming mail;

Performs other related duties as assigned. What should your application include?

A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.

A Medical Terminology Certificate

Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;

A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week). Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today! Qualfications Education, Training & Experience:

Grade 12

Two years; recent related experience, or an equivalent combination of education, training and experience

Completion of a Typing Test at 45 wpm dated within the past 48 months and must be issued from a valid institution only. (Non-supervised tests are not accepted)

Knowledge of medical terminology.

Requirements

Grade 12.

Two years of recent related experience, or an equivalent combination of education, training, and experience.

Typing test: 5-minute test with 45+ NWPM from a recognized institution, completed within the past 48 months (non-supervised tests not accepted).

Medical Terminology Certificate.

Knowledge of medical terminology.

Availability to start in a new position and on-call casual work (days of the week)

  • Grade 12
  • Medical Terminology Certificate
  • Cash handling
  • Accounts receivable
  • Medical terminology knowledge
  • Patient registration
  • Medical records management
  • Release of information
  • Scheduling and booking appointments
  • Telephone and switchboard duties
  • Filing systems (paper and electronic)
  • Data entry into registries and databases
  • Typing (45+ NWPM)

Benefits

  • Employer-paid training
  • Employee & Family Assistance Program
  • Competitive wages
  • Shift premiums

Posting details

Employment type
Casual
Work arrangement
On Site
Experience
2-5 yrs
Location
Oliver, British Columbia
Posted
Jul 6, 2026
Application
Employer website
IH

Hiring organization

Interior Health

Interior Health is hiring in Oliver, British Columbia. This opening is listed as casual.

Salary listed on 14 jobs
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Market context

Administration roles in British Columbia

Administration roles in British Columbia are often steady and competitive because employers look for candidates who can support busy teams, manage details accurately, and work well in structured public or healthcare settings. For this role, the requirements emphasize Grade 12, recent related experience, and knowledge of the impacts of settler colonialism and systemic racism on Indigenous Peoples, so applicants should be ready to show culturally safe practice and strong organizational skills. On this platform, job requirements and benefits are AI-summarized from the original job description, saving you research time; review the full posting and tailor your application to the Indigenous cultural safety and wellness-focused benefits noted here.

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