Pacifica Housing·Victoria, British Columbia
Provide comprehensive, person-centered support services to tenants using a Housing First philosophy to ensure their success in supportive housing. Responsibilities include case management, life skills training, property management coordination, and emergency response such as naloxone administration.
An equivalent combination of education and experience may be considered
Education: Training and/or education in a related human/social service field is an asset Conflict resolution/crisis prevention training and experience is an asset
Experience: Recent and related experience preferably in the non-profit housing sector or in a related social service field Demonstrated experience working with populations impacted by substance use and mental health challenges, homelessness, and/or other barriers to stable housing
Knowledge of the psychosocial rehabilitation model Demonstrated ability to manage and balance role responsibilities and interpersonal dynamics in a fast paced, high pressure environment Working knowledge of harm reduction and Housing First theory and practice Proficient in MS Office programs including Word, Outlook and Excel Additional Criteria for Role: First Aid Certification is required. Food Safe Certification or equivalent is required Naloxone administration training is required. As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment. Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment. A mission driven and meaningful working environment. Competitive salary from a Certified Living Wage Employer. Career development and internal advancement opportunities. Minimum six (6) percent vacation accrual rate, excellent benefits package and union pension plan for permanent staff working 20+ hours per week (includes extended health and dental, life insurance, and more). Wellness time for permanent staff working 20+ hours per week. Or up to 5 paid wellness days a year for casual and temporary employees after 3 months of continued employment. Employee assistance program available to all staff. Organization and individual training opportunities. Dog friendly offices. Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships. Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.
Requires First Aid, Food Safe, and Naloxone certifications, along with a clear Vulnerable Sector Criminal Record Check. Candidates should have experience working with populations facing homelessness, mental health challenges, and substance use issues.
Market context
In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.
