Fonemed·Fredericton, New Brunswick
Provide virtual nursing care, telephone triage, and mental health crisis intervention to callers using established protocols. Document clinical data accurately and provide clear medical direction to patients in a 24/7 environment.
Virtual Care Registered Nurse: Work from home as a Registered Nurse
We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.
Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.6 FTE (48 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available and we are not able to work around other schedules at this time.
Provide telephone triage and advice to callers to assist them in making timely medical decisions Provide mental health support to callers that could include suicide, addictions and crisis intervention Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients Promptly complete confidential medical records as per company documentation standards Provide clear and concise information and direction during patient encounters
Graduation from a recognized School of Nursing Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc. Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset Active licensure with the CRNNL or willingness to obtain licensure through CRNNL Familiarity with windows-based computer systems Comfortable using technology, including telephone systems, software programs, and computer programs Shift work including days, evenings, nights, and weekends required You must have a private room with a closed door in which you will work Your own computer system, headset, and high-speed internet connection
With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do.
We are a growing company who values our greatest resource - our people!
We provide a collaborative company culture and a welcoming team.
We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program.
If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.
Requires graduation from a recognized School of Nursing and at least 2 years of recent triage or clinical experience in acute care or mental health. Must hold or be able to obtain CRNNL licensure and possess a private home office setup.
Market context
In New Brunswick, nursing roles remain in steady demand across hospitals, clinics, and specialty care settings. Competitive candidates usually bring an active RN license, an ADN or BSN, and experience from ICU or ER settings; for this dialysis role, paid training can offset the lack of prior dialysis experience. Review the AI-summarized requirements and benefits here to save time, then confirm the license, education, and shift expectations before applying.
