The Supportive Case Manager manages a population of Home Health clients by determining goals, assessing needs, and planning care with community resources. They coordinate clinical interventions and act as a resource for the interdisciplinary team to ensure continuity of care.
Requirements summary
Requires current registration as a Registered Nurse with the BCCNM and three years of recent clinical nursing experience in Home Health and case management. A valid BC Driver's License and a personal vehicle for local travel are mandatory.
Article Flag NBA temporary posting Please Note As per Article 17.02 (c) of the NBA collective agreement, an employee that accepts this Temporary position shall commit to remain in the appointment for the entire duration of this position. minimum Nurse to Patient Ratios (mNPRs) Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit.
In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations.
Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Description JOB SUMMARY:Within a comprehensive case management model, in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of professional practice and Code of Ethics, and the established mission, vision, values and objectives of the organization, the Supportive Case Manager manages a select population of eligible Home Health clients requiring supportive case management skills.
Determines client goals and needs, assesses client situations, works effectively with community resources and plans with clients for care and support in accordance with their health needs.
Within a multidisciplinary team context, provides continuity of care across the continuum by assessing clients, liaising with team members, coordinating, implementing clinical interventions, evaluating client outcomes based on client goals for care, coordinating ongoing care and supporting transition.
Acts as a clinical resource for the interdisciplinary team by providing information based on specialized theory and practice related to clients with complex health care needs.
Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred education and research.QUALIFICATIONS:Education & Experience Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Three years’ recent clinical nursing experience in Home Health and case management or an equivalent combination of education, training and experience.
Local area travel requires the use of personal vehicle.
Valid BC Driver’s License.Knowledge & AbilitiesComprehensive knowledge and demonstrated ability to apply case management principles.Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.Comprehensive knowledge of BCCNM standards of practice and guidelines for clinical practitioners.Comprehensive knowledge related to care of clients needing supportive case management.Comprehensive knowledge of evidence based nursing practice related to care of clients needing supportive case management.Maintains and adheres to visit standards established for case management.Comprehensive knowledge of other health disciplines and their role in client care.Comprehensive knowledge of adult education principles, methods and tools.Broad knowledge of research process and methodology.Demonstrates ability to problem solve using sound judgement in applying critical thinking skills within safe limits of client care.Demonstrated ability to provide leadership and work direction.Demonstrated ability to teach, demonstrate, coach and facilitate clients and families.Demonstrated ability to develop and implement project action plans and accomplish objectives.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to effectively communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict resolutions.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work in collaboration with others.Demonstrated ability in conducting physical, mental, psychosocial/functional environmental assessments.Demonstrated skill in the use of supplies and materials utilized in the provision of community based nursing service.Demonstrated physical ability to perform the duties of the position.Demonstrated skill in techniques appropriate to the treatment of the client population.Basic computer literacy to operate a computerized patient care information system.Ability to operate related equipment.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
Details At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us.
We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported.
We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date.
Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.
Market context
BC nursing roles remain in steady demand
In British Columbia, nursing roles are typically in steady demand across hospitals, community care, and specialty units, with competition often strongest for positions that require recent clinical experience or post-basic education. Candidates with current BCCNM RN registration, Basic Life Support (Level C) where required, and experience aligned to the unit usually stand out. Review the AI-summarized requirements and benefits on this platform to save time, then match your resume to the specific unit skills and recent experience listed.
