Youth Mental Health Worker

5. Continuing Competency Stay current with administrative requirements, including relevant legislation and all CMHA HKPR/YWH policies and Stay current with leading practices in relevant fields (e.g. attending training and/or conferences, reading current literature, etc.)

6. Documentation Ensure that all forms and reports are accurate and submitted within established timelines, consistent with organization policies and Utilize CMHA HKPR/YWH established client database documentation programs

7. Performance Management and Professional Development Participate cooperatively in the agency performance management process/system Stay current on relevant legislation and best practices, current research, policies and procedures Participate in ongoing professional development and mandatory training Actively engage and participate in supervisory process

• 8.
• Health and Safety – Worker Responsibilities Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students.
• 9.
• Client Safety Adhere to CMHA HKPR/YWH client safety programs including program policies as well as infection control and prevention procedures.
• In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety.
• Report on client safety incidents and suggested improvements to manager or delegate

10. Other Duties as Assigned Attend, participate in team/staff meetings, and all-staff meetings as required Participate in external committees as required Set up and take down of meeting rooms and spaces Duties may change from time to time

Requirements: Of the position

Education & training

Required Items Successful completion of Bachelor/Masters of Social Work, Psychology, or related degree, with a postgraduate certificate in Addictions and Mental Health, or an equivalent combination of work experience and education Current Certificate of Registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) is an asset. Other Relevant and Related Items Training in information systems, privacy and data management Successful completion of advanced training in Microsoft software and/or database software Workplace Hazardous Materials Information System (WHMIS 2015) Infection Prevention and Control (IPAC) Workplace Discrimination, Harassment & Violence Prevention Accessibility for Ontarians with Disability Act (AODA) Applied Suicide Intervention Skills Training (ASIST) Verbal Intervention Training Ontario Common Assessment of Need (OCAN) Training in established Client Record Management System First Aid/C.P.R.

Experience

Required Items 3 years’ experience working in a related position preferred, ideally in a community-based setting Other Relevant and Related Items Experience working with black youth and people of color, First Nations, Métis and Inuit and 2SLGBTQ+ peoples is an asset Formal education in the following: Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT) or other forms of emotional regulation support, Motivational Interviewing, Concurrent Disorders, Trauma-Informed Therapy. Experience with program evaluation Experience in the non-for-profit sector or health care setting with a focus on mental health interventions and addiction/harm reduction supports to youth, ages 12-25 Lived expertise with a mental health concern or addiction, either personally or with a family member

Competencies

Work Related Competencies

• Initiative and Self-Development Consistently doing work in accordance with defined expectations, as well as actively working to solve problems when novel situations emerge.
• Being actively interested in personal development through reflection and active engagement Sustainability Respects that the organization has finite human and physical resources, while at the same time working to help achieve assigned tasks and goals.
• Learning and Innovation Valuing professional development, applying new skills and knowledge to work challenges.
• Supports and Accountability Works to provide appropriate and effective support to others; actively works to achieve individual and team goals and desired outcomes.
• Focus on Quality and Strategic Priorities Works to provide effective support to accomplish specific goals and tasks; manages time and work priorities effectively.
• Communication and Professionalism Is sensitive in interpersonal communications and works to understand and respond to others in an ethical and professional manner

• Emotional and Social Competencies Self-Perception An individual’s feelings of inner strength, confidence, and the desire to pursue meaningful goals.
• It also involves the person’s understanding of what, when, why, and how different emotions impact our thoughts and actions.
• Interpersonal Skills in developing and maintaining relationships based on trust, compassion, and empathy.
• The ability to articulate an understanding of another person’s perspective, and to show genuine concern for others.
• Optimism Working to remain positive and hopeful despite setbacks and obstacles.
• Stress Management & Coping How well an individual copes with the emotions associated with change and unpredictable circumstances Adaptability The way a person uses emotional information by understanding the impact emotions have on problem-solving.
• It also involves the ability to resist or delay impulses and remain objective.
• Self-Expression This dimension includes the ability to openly and constructively express thoughts and feelings when it comes to important issues and concerns.

Direct Service Special Technical or Knowledge Skills

• Factual Knowledge of Mental Health & Addiction Including diagnoses and treatment, knowledge of social determinants of health, substance use, pharmacology, community and/or sector context, human development theory, recovery theory, and best practices with specialized populations.
• Working with clients Including engagement, therapeutic rapport skills, appropriate use of personal disclosure, boundaries, ethics, diversity, clarity of roles and responsibilities, knowledge of transference and countertransference, clinical detachment, ability to provide person/client-centred care, and modelling of harm reduction approaches.
• Interviewing & Assessment Skills including biopsychosocial assessments, concurrent-disorder- informed assessments, active listening, interviewing and Socratic questioning skills, ability to provide appropriate risk, safety, and suicide assessments, “trauma-informed” lens, and use of collateral information and assessments.
• Service & Support Including treatment planning and provision of helpful supports (e.g. knowledge and ability to effectively use therapeutic interventions, outcome-focused, motivational interviewing skills), working with clients on goals and recovery, ability to case conference where required, and working effectively with an interdisciplinary team.
• Documentation Including compliance with policies and procedures, guidelines, team operating procedures, consents, service agreements, assessments, safety plans, safety reporting, case coverage notes, medication documentation, and providing statistics as required.

OTHER REQUIREMENTS Required Items Valid G driver’s license Automobile in good repair and insurance coverage as required by agency policy Satisfactory police records search Satisfactory references Proof of receipt of full COVID-19 vaccine Ability to work remotely, for example from home, as required. Requirement to have reliable home internet service and the technology to complete work from a remote location, for example computer/laptop, telephone, etc. Willingness and ability to work flexible hours, including evenings and weekends

Other Relevant and Related Items Intermediate to advanced minus proficiency in French

WORKING CONDITIONS Work directly with individuals living with mental health concerns, dual diagnosis and/or addictions, individuals who are experiencing emotional and/or mental health issues and are working towards recovery Working directly with clients can expose staff to risks of physical injury, violence, psychological/emotional injury and infections. All staff are expected to take all precautions to ensure their safety and to reach out to for support as required. Works primarily in an office setting and in the community. Frequent use of standard office equipment requiring co-ordination and skill There are multiple competing demands which require time management skills, the ability to be flexible and to prioritize Some evening and weekend shifts will be required