Job detail

Medical Office Assistant/ Clerk

Island Health

#Scheduling #Criminal Record Check #Clerical #Clerk #Medical Office Assistant #Spreadsheets #Medical terminology #Data entry #Word processing

Quick overview

Perform clerical and medical office assistant duties including word processing, scheduling, provider billing, and data entry.
Compose and sign correspondence.
Type medical and legal reports and documents from notes and/or recording devices.
Answer general inquiries related to programs and services from clients, physicians, staff, and the public.
Assist primary care providers with smooth operation and flow for patient visits and care.
Work as part of an integrated administrative team and report to the Manager or delegate

Requirements summary

Grade 12 education and graduation from a Medical Office Assistant course. Two years' recent related experience in a health care setting (or equivalent combination of education, training, and experience).

Preferred

experience working with at-risk or street-involved populations. Ability to work effectively in a fast-paced health centre environment. Ability to organize and prioritize multiple tasks. Ability to communicate effectively using all communication vehicles. Ability to type a minimum 50 wpm. Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems. Ability to utilize and understand medical terminology. Ability to operate related equipment. Physical ability to perform duties. Ability to follow detailed instruction. High degree of tact and diplomacy. Criminal Record Check required

Grade 12 educationGraduation from a Medical Office Assistant courseSchedulingMedical terminologyData entryEffective communicationWord processingTact and diplomacyFollowing detailed instructionsOperating related equipmentProvider billingSpecialized clinical information systemsComposing and signing correspondenceComputer proficiency (word processing and spreadsheets)Typing medical and legal reports from notes/recording devicesOrganizing and prioritizing multiple tasksTyping minimum 50 wpmCustomer service and general inquiriesFast-paced health centre administrationIntegrated administrative team collaboration

Job description

Close Date Location Cowichan Urgent and Primary Care Centre (CUPCC) - Duncan, BC V9L 1B8 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 0730-1530 / 1200-2000 / 1000-1800 Days Off Rotating Vacancy Type Regular FT Salary Range (Hourly Rate) $27.26 - $29.16 Paid FTE 1.0 Worked BI-WEEKLY HOURS 75 Planned Start Date Jul. 4 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

Qualifications

Education, Training And Experience Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred. Skills And Abilities
Demonstrated ability to work effectively with others in fast-paced health centre environment.
Ability to organize and prioritize multiple tasks and work roles.
Ability to work as an effective member of an integrated administrative team.
Ability to communicate effectively using all communication vehicles.
Ability to type a minimum 50 wpm.
Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
Demonstrated ability to utilize and understand Medical Terminology.