WNHAC·Kenora, Ontario
The Client Support Worker will monitor and support clients within a 24/7 recovery hub, facilitating group sessions and hands-on activities. They will also provide referrals to partner organizations and maintain a supportive, culturally responsive environment.
EMPLOYMENT OPPORTUNITY 23-Month Contract (Existing Position) Client Support Worker (Norwood)
Waasegiizhig Nanaandawe’iyewigamig provides wholistic, primary health care to Indigenous people in Kenora and surrounding First Nation communities through a range of options including prevention, assessment, diagnosis and treatment.
Our client-centered, interprofessional teams include health professionals, educators and support workers representing both traditional Indigenous, and contemporary models of care and use medical and community development concepts.
The Homelessness Addiction and Recovery Treatment (HART) Hub will offer a seamless continuum of care that integrates a culturally responsive care model and healing methods.
This model is tailored to the needs of individuals who are experiencing homelessness, addiction and mental health designed to address the multifaceted needs of our communities, this approach ensures coordinated, compassionate, and evidence-based care as a way to support stability and long-term recovery.
The position will operate in a 24/7 format with shift work and weekends included.
Responsibilities include monitoring and supporting clients, preparing program materials, and assisting with group sessions which will often include outdoor and hands-on activities.
The program will also provide referrals to partner organizations.
NOTE: Traditional practices involving burning sacred medicines including tobacco, sweetgrass, sage and cedar and other cultural protocols occur regularly within our work setting.
minimum OSSD or equivalent; some experience working in the health care field an asset; demonstrated understanding of wholistic health and well-being; personal experience or strong knowledge of the healing journey and abstinence from mind altering chemicals; demonstrated oral and written communication skills (including computer skills); excellent interpersonal skills to deal effectively with a wide variety of people; deep understanding and experience of Indigenous culture, values, and perspectives as well as traditional and contemporary health care practices, and wholistic health and wellbeing; ability to speak and understand Anishinaabemowin a definite asset; experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values; proof of immunization in compliance with policy requirements is mandatory; valid drivers’ license, own vehicle and willingness and ability to travel required; criminal records check and current drivers’ abstract required; commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model Salary: $55,402 - $66,153 with excellent benefits, including HOOPP pension plan. Salary is based on education and experience. APPLICATION DEADLINE: Friday, August 14, 2026
Candidates must have a minimum of an OSSD or equivalent and a valid driver's license with access to a vehicle. A deep understanding of Indigenous culture, values, and the healing journey is required, along with the ability to pass a criminal records check.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
