Assertive Community Treatment (ACT) Mental Health Support Worker

Close Date Jun. 22 2026 Location Eric Martin Pavilion (EMP) - Victoria, BC V8R 4Z3 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites is a regular/on-going requirement Shift Start Time/End Time 0800-1600; 1000-1800; 1200-2000 Days Off Friday, Saturday Vacancy Type Temp FT Salary Range (Hourly Rate) $33.49 - $35.31 Paid FTE 1.0 Worked BI-WEEKLY HOURS 75 Planned Start Date Jul. 5 2026 Approximate End Date (For Temporary Assignments ONLY) Dec. 31 2026 Pending Return of Incumbent Yes CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the team leader or designate, as a member of a multidisciplinary and multi agency outreach team, the ACT Mental Health Support Worker provides outreach community based support services, assists in mental health and addictions treatment, provides life skills training, coaching, advocacy and advice to clients experiencing mental health, behavioral, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care. Motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications.

Qualifications

• Education, Training And Experience Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker including post-secondary education in counselling skills training. Knowledge of legislation such as the Mental Health Act and the Guardianship Act. Knowledge of available programs, their interrelationships, and their function in delivering care in the community. Current Level C Basic Life Saving Certificate. Valid Class 5 vehicle license. Food Safe Certificate. A minimum of two years recent related experience working with persons with mental illness/ special needs including teaching life skills, or an equivalent combination of education, training and experience. Skills And Abilities
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to prioritize and organize client demands made and care needs.