Vancouver Coastal Health·Vancouver, British Columbia
Provide day-to-day health system navigation support to ensure First Nations, Metis, and Inuit clients access primary and community-based healthcare in a culturally safe manner. Act as a conduit between clients and care teams to mitigate complaints and influence program development through the patient experience process.
Salary Details The salary range for this position is CAD $44.85/Hr. - CAD $56.02/Hr.
Job Summary Come work as an Indigenous Patient Navigator with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for an Indigenous Patient Navigator to join the Indigenous Health Patient Experience team.
Apply today to join our team!
Vancouver Coastal Health is committed to improving the health and access to culturally safe healthcare of the Indigenous people in our region, and we recognize that we all have a contribution to make in reconciliation and healing.
VCH’s Indigenous Health team works with staff and physicians across all programs and departments to provide strategic leadership, partner collaboration and community engagement to assist VCH to become a more culturally competent and safe organization.
Strong preference given to candidates identifying as Indigenous, including First Nations, Metis, or Inuit.
We are striving to build a diverse team that has lived experience with Indigenous communities.
It will greatly assist us with screening if you refer in your application to your Indigenous identity.
Recognizing the impacts of colonization on Indigenous people, it is your choice whether to volunteer information.
We will hold your application in strictest confidence, sharing it only with the hiring panel.
As an Indigenous Patient Navigator with Vancouver Coastal Health you will: Be accountable for providing day-to-day health system navigation support to create safe people, places, and systems for First Nations, Metis, and Inuit clients and their families of Vancouver Coastal Health (VCH).
Liaise with clients and primary care teams who provide direct client and family support, to ensure their successful access to primary care and community-based health care services.
Be responsible for ensuring that patient care occurs in a culturally safe and respectful manner by – people: connecting with clients and families to offer support helping clients and families voice their questions or concerns to the primary care teams offering traditional culturally safe resources that compliment current healthcare regimes mitigate potential complaints by acting as a conduit between client and care team through presence, communication, approach, and understanding.
Liaise with a variety of Indigenous community based agencies.
Inform and influence program development, planning and evaluation of services for First Nations, Metis, and Inuit clients through the patient experience process of navigating the healthcare system.
Key partnerships are with the Indigenous Health Program, interdisciplinary VCH health care providers, and VCH leadership.
This work is aligned with VCH’s people-centred values and focused on advancing Indigenous Cultural Safety, anti-racism, equity, diversity, and inclusion.
Requires 2-3 years of related experience working with Indigenous communities in British Columbia and completion of Indigenous Cultural Safety Training. A bachelor's degree in healthcare, social work, nursing, or a related discipline is preferred.
Market context
In British Columbia, Indigenous Patient Navigator roles are typically in demand where healthcare organizations are strengthening culturally safe care and improving access for Indigenous patients. These positions are competitive because employers often look for experience working with Indigenous communities in BC, Indigenous Cultural Safety Training, and a background in healthcare, social work, nursing, or a related field. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show community relationships and navigation experience.