Huronia Transition Homes·Midland, Ontario
The Relief Crisis Counsellor provides immediate in-person and telephone crisis support to women experiencing domestic violence using an intersectional feminist and harm reduction framework. Responsibilities include conducting intakes, safety planning, maintaining accurate records, and advocating for clients by connecting them with community resources.
Relief Crisis Counsellor Huronia Transition Homes is a non-profit organization working to end violence against women.
We operate four primary programs, including La Maison Rosewood Shelter, a woman-centred organization that provides support to women fleeing violence or experiencing homelessness.
We are committed to providing services within an intersectional feminist and harm reduction integrated environment.
Job Summary: The Relief Crisis Counsellor will provide immediate and responsive crisis counselling, both in-person and by telephone, to women who have experienced domestic violence.
The role integrates an intersectional feminist framework and harm reduction philosophy to deliver trauma-informed support and advocacy.
Service Delivery Provide telephone and in-person crisis counselling in English and/or French. Offer emotional support, grounding, safety planning, practical assistance, and referrals. Complete assessments and intakes while fostering a safe and supportive environment. Work collaboratively to empower women and ensure their safety.
Program Administration Maintain accurate records, including shift logs, intakes, and service delivery sheets. Support program planning, evaluation, and administrative processes.
Community Liaison & Advocacy Connect women with resources such as housing, social assistance, medical services, and justice systems. Advocate for and assist women in developing self-advocacy strategies.
Team Collaboration Actively participate in meetings, training, and agency initiatives. Promote a healthy and respectful workplace and open communication.
Post-secondary degree/diploma in a relevant field (BSW/MSW preferred) with 3-5 years of related experience. Certification in First Aid/CPR and WHMIS. Knowledge of violence against women frameworks, anti-racist/anti-oppressive practices, and harm reduction. Experience in crisis counselling and a solid understanding of community resources. Strong problem-solving, organizational, and communication skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office; bilingualism (English/French) preferred.
Flexible availability, including nights, evenings and weekends. A reliable vehicle, valid driver’s license, and insurance are required.
Core
Competencies: Teamwork, service delivery, judgment, adaptability, communication, and achieving results. Commitment to intersectional feminism and harm reduction practices.
In keeping with our commitment to represent all our communities, indigenous women, francophone women, queer-identified and racialized women are especially encouraged to apply.
Candidates must hold a post-secondary degree or diploma in a relevant field, with a preference for BSW or MSW qualifications and 3-5 years of related experience. Essential requirements include knowledge of violence against women frameworks, valid First Aid/CPR certification, and a reliable vehicle with a valid driver's license.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
