Surrey

British Columbia

381 live openings

• Key Responsibilities
• Conduct comprehensive biopsychosocial assessments and participate in resident intake and orientation processes as well as discharge processes.
• Develop, implement, monitor, and regularly review individualized treatment and recovery plans in collaboration with residents and the interdisciplinary team.
• Provide individual counselling utilizing evidence-informed therapeutic approaches, including Motivational Interviewing, Cognitive Behavioural Therapy (CBT), Solution-Focused Therapy, Relapse Prevention, and Recovery-Oriented Practice.
• Support residents in identifying treatment goals, recovery objectives, strengths, barriers, and personal aspirations.
• Collaborate with nurses and program staff to monitor resident participation and progress.
• Accompany residents to medical appointments or healthcare-related visits when clinically appropriate.
• Maintain accurate and timely clinical documentation in accordance with organizational, professional, and legislative standards.
• Participate in case conferences, treatment reviews, and interdisciplinary care planning meetings.
• Deliver and support the Residential Treatment and Recovery Program's structured treatment curriculum and therapeutic programming.
• Facilitate individual and group-based treatment interventions aligned with the program's recovery model.
• Support residents through all phases of treatment, recovery planning, and community reintegration.
• Monitor resident participation, engagement, and progress within the treatment program.
• Provide ongoing encouragement, coaching, and accountability to support achievement of treatment goals.
• Assist in evaluating treatment outcomes and identifying opportunities for program improvement.
• Promote active resident participation in all treatment and recovery programming.
• Foster a supportive therapeutic environment that encourages peer support and personal growth.
• Support residents in establishing and maintaining healthy daily routines and structured schedules.
• Support residents with activities of daily living, including laundry, meal preparation, housekeeping, organization, and time management.
• Provide crisis intervention, de-escalation, and supportive counselling to residents experiencing emotional distress, mental health crises, behavioural challenges, or recovery setbacks.
• Respond appropriately to resident concerns, conflicts, and crisis situations while maintaining safety and therapeutic rapport.
• Identify and address risks related to relapse, self-harm, mental health deterioration, or other safety concerns.
• Collaborate with nursing staff, physicians, and other providers, and partners to support resident stabilization and well-being.
• Participate in incident reporting and follow-up processes as required.
• Maintain accurate, timely, and confidential records in accordance with professional, organizational, and legislative requirements.
• Complete case notes, assessments, treatment plans, incident reports, and program documentation.
• Support the continuous evaluation and improvement of residential treatment programming.
• Participate in staff meetings, case conferences, clinical supervision, and interdisciplinary care planning.
• Contribute to program development, evaluation, and quality improvement initiatives.
• Support organizational activities and community engagement initiatives as required.
• Act as shift lead as required.
• Carry out other duties as assigned.

Performance Targets

TBD

Qualifications

• Diploma or bachelor’s degree in social work, Psychology, Counselling, Human Services, Social Sciences, Addictions and Mental Health, or a related field.
• Registration with a relevant professional regulatory body is considered a strong asset.
• Minimum three (3) years of experience providing counselling, addictions treatment, mental health services, residential treatment services, or case management support.
• Experience working within addictions, mental health, homelessness, supportive housing, residential treatment, community health, or recovery-focused environments preferred.
• Knowledge of substance use treatment, abstinence-based recovery models, relapse prevention, trauma-informed care, and mental health interventions.
• Demonstrated experience facilitating individual and group counselling.
• Strong crisis intervention, conflict resolution, de-escalation, and case management skills.
• Understanding of health equity, anti-racism, anti-oppression, harm reduction, and culturally safe practices.
• Excellent interpersonal, communication, documentation, organizational, and facilitation skills.
• Proficiency in electronic medical records and Microsoft Office applications.
• Current CPR and First Aid certification required.
• Non-Violent Crisis Intervention (NVCI), ASIST, Mental Health First Aid, or equivalent training considered an asset.
• Valid Ontario Driver's License and access to reliable transportation considered an asset.
• Fluency in French is considered an asset.

• Working Conditions
• Work is based primarily on-site at the residential treatment and recovery facility.
• Flexible scheduling is required, including evenings, overnights weekends, and participation in an on-call rotation.
• Exposure to crisis situations and clients with complex health, social, and behavioral needs in a residential setting.

• Working Conditions
• Work is based primarily on-site at the residential treatment facility.
• Flexible scheduling is required, including days, evenings, overnights, weekends, and participation in an on-call rotation.
• Exposure to crisis situations and clients with complex health, social, behavioral, and substance use-related needs in a residential setting.

Schedule

• Day
• Shift: 6:00 am to 2:00 pm
• Afternoon
• Shift: 2:00 pm to 10:00 pm
• Night
• Shift: 10:00 pm to 6:00 am

Benefits

• 4% of Vacation and Benefits
• Company Events
• Company Pension
• On-Site Parking
• Employee Assistance Program

Hamilton Urban Core is committed to equity in employment.

While we appreciate every application only those selected for an interview will be contacted.