Assertive Community Treatment (ACT) Mental Health Support Worker

Close Date Location Nanaimo Wentworth Street Annex (Act Team) - Nanaimo, BC V9R 3E4 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites is a regular/on-going requirement Shift Start Time/End Time as required Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $33.49 - $35.31 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Jun. 12 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the team leader or designate, as a member of a multidisciplinary and multi agency outreach team, the ACT Mental Health Support Worker provides outreach community based support services, assists in mental health and addictions treatment, provides life skills training, coaching, advocacy and advice to clients experiencing mental health, behavioral, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care. Motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications.

Qualifications

• Education, Training And Experience Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker including post-secondary education in counselling skills training. Knowledge of legislation such as the Mental Health Act and the Guardianship Act. Knowledge of available programs, their interrelationships, and their function in delivering care in the community. Current Level C Basic Life Saving Certificate. Valid Class 5 vehicle license. Food Safe Certificate. A minimum of two years recent related experience working with persons with mental illness/ special needs including teaching life skills, or an equivalent combination of education, training and experience. Skills And Abilities
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to prioritize and organize client demands made and care needs.
• Ability to problem solve.
• Ability to teach life skills.
• Sound judgment and good observation skills.
• Ability to demonstrate an appropriate level of initiative and independence.
• Ability to work cooperatively as part of a multidisciplinary team.
• Ability to promote positive change and independence.
• Physical and emotion ability to carry out the duties of the position.
• Ability to operate related equipment.
• Advocacy skills.
• Travel is a requirement of this position and transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority. Link to Full Job Description https://jd.viha.ca/JD118.pdf Additional information for applicants The ACT Team Mental Health Worker provides community-based psychosocial rehabilitation services to adults living with serious and persistent mental health challenges. This role delivers a range of psychosocial programming—both individual and group-based—to support skill development, recovery, and community integration. Candidates must have experience working within a multidisciplinary team and be comfortable engaging in proactive community outreach. Strong communication skills are essential, including the ability to observe client needs and behaviour and relay those observations clearly to the clinical team. Personal use of a vehicle for the transportation of clients is an ongoing requirement for this position. Additional Clauses Requisition CA Community Subsector Affiliation/Union BCGEU