Canadian Addiction Treatment Centers·Bala, Ontario
The Clinical Support Staff provides administrative support and day-to-day assistance to residents, ensuring their safety and well-being. They communicate developments regarding residents to the clinical team and assist with programming and activities.
Reference ID: GNS752
Line of Business: Inpatient, GreeneStone Centre for Recovery
Location: Bala, ON (3571 Muskoka District Road 169, Bala, ON, Canada)
Position Type: Full-Time, Permanent
Hours: 40 Hours Per Week
This Posting is for a New Role.
$18.50 - $21.00
The Support Staff is someone who has an understanding of addiction and co-occurring disorders and is comfortable in dealing with residents in cases where they may need to help de-escalate and stabilize residents. A professional demeanor and the ability to communicate effectively with residents, family members, referents, and co-workers are required. The ability to maintain confidentiality of information is essential.
Post Secondary where a degree or diploma in addictions would be considered an asset.
One to 3 years clinical experience ideally dealing with addiction/mental health, or Training in a related health field preferred.
Experience in working and being part of a team, ideally within a healthcare setting.
There is no history of alcohol or other drug misuse for a period of three years before employment and does not display evidence of misuse of alcohol or drugs while employed.
Must have the ability to be objective and empathetic while addressing the individual needs of the respective patients, referral sources and family members.
Must have the ability to provide support and de-escalation under stressful or crisis situations. Ability to problem-solve and to meet deadlines and establish and prioritize multiple tasks.
Must demonstrate ethical behavior and sound judgment that supports the Trafalgar standards of care.
Basic computer skills, beginner to intermediate experience with Microsoft Products and Outlook, experience with or willingness to learn to use an electronic medical record (FYI DB). Must be able to document insights and observations in clinical records in a concise and articulate manner.
Basic understanding of addiction/mental health and recovery philosophy
Must possess a high degree of professionalism and be able to keep information confidential and treat sensitive clinical information with the upmost discretion and respect
Founded in 1995, Canadian Addiction Treatment Centres (CATC) operates three inpatient addiction treatment centres, a national network of more than 70 outpatient substance use disorder treatment clinics and specialty pharmacies in Canada.
CATC delivers services in a supportive, compassionate, and judgment-free environment. We are committed to improving the lives of individuals affected by addiction through a multidisciplinary, evidence-based approach that prioritizes quality care and an exceptional patient experience.
Our outpatient clinics provide walk-in support in person or virtually to enable community-based access to accredited treatment programs. Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and treatment plans that enable patient success in achieving care goals.
Our inpatient treatment centres provide structured, 24/7 medically supported care in a safe and therapeutic environment for individuals who require intensive stabilization and recovery support. Care is focused on building a strong foundation for long-term recovery through accredited, evidence-based programming. Our secure virtual counselling services make care more accessible through flexible, remote connections with qualified professionals.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
Candidates should have a post-secondary education in addictions or a related field, along with 1 to 3 years of clinical experience in addiction or mental health. They must demonstrate ethical behavior, effective communication skills, and the ability to manage crisis situations.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
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