M'Chigeeng First Nation·Manitoulin District, Ontario
The Systems Navigator assists community members in accessing health, wellness, and social services by acting as a single point of contact. Responsibilities include conducting intakes, coordinating aftercare, and providing advocacy and supportive counselling with a trauma-informed lens.
The System Navigator is responsible for assisting community members navigate through the various services that exist both within and around M’Chigeeng First Nation. The purpose of this role is to facilitate access to services for individuals in need by creating a “one stop shop” whereby individuals can access all their information in one place. This includes but is not limited to assisting with counselling, health services, addiction services, housing applications, education funding, and social assistance status, etc. Essential Functions: Daily Responsibilities Will provide a range of supports/services that enhance community member access to detoxification and treatment centres; aftercare; counselling; psychiatry services; legal support; education, and social services. Conduct an Intake with community member to ensure they are connected to the most appropriate services that will meet their individual wellness goals; Coordinate aftercare planning with other support services based on community members needs and autonomy; Assist with implementing the Harm Reduction Philosophy and providing ongoing support to the Wellness Recovery Program, working closely with the lead nurse and doctor(s) Willing to learn and input data into our Electronic Medical System Will be a resource for community members seeking to remove barriers related to access to resources via advocacy support with internal and external service providers. Provide supportive counselling to community members with a trauma informed lens. Provide support services within the framework of client centred recovery and rehabilitation. Attend meetings and appointments to support/advocate in the best interests of the community member(s) well-being Ensure professional competence by seeking consultation and effective use of clinical supervision Partner with other service providers to deliver psycho-educational workshops. Provide regular statistical reports as directed by Clinic Manager Participate in regular internal and external meetings. Other duties/assignments as requested.
Skills & Requirements Preferred Post-Secondary Diploma in Health or Social Services discipline Two (2) years’ work-related experience or lived experience of Mental Health & Addictions WHIMIS, Mental Health First Aid, ASIST Training and CPR & First Aid Certifications Knowledge and experience of Workplace Health & Safety procedures Knowledge of Anishnaabek culture, traditions, and practices
Minimum High School Diploma or Equivalency At least one year work related experience or lived experiences. WHIMIS CPR & First Aid Certifications and a willingness to acquire additional training Knowledge of Anishnabek culture, traditions, and practices
Ability to work with minimal supervision and in a team environment, to maintain effective working relationships with the Mental Health and Addictions staff which includes the Peer Support & Outreach Have a working knowledge of the Harm Reduction Program including medically assisted treatments for addictions and pain management Develop strong partnerships within the community and with the Health and Social Services Knowledge of Microsoft Office, PS Suites EMR and general office procedures Maintain professional attitude when interacting with individuals accessing services Ability to work independently and within a team environment A Good Understanding of Addictions, Mental Health, and Serious Mental Illnesses Challenges Ability to ensure confidentiality and work with highly sensitive information Effective interpersonal and communication skills Excellent problem-solving skills Must be a role model both during and after regular work hours Understanding and fluency in Anishinaabemowin or willingness to learn are strong assets Flexible to work odd hours, overtime and/or on weekends as needed Valid Driver’s License and access to a reliable vehicle
M’Chigeeng First Nation and its agents are in a position of trust in services to band member children and/or vulnerable adults, so a safe and secure working environment is mandatory. Successful applicants upon being made must provide a VSS clear and/or dated of any convictions relating to sexual interference, sexual assault, or related charges. The VSS must be current 30-days and must be an original.
Interested applicants must submit a letter of interest, resume, three reference contacts (2 employment and 1-character reference) to this posting or the address below:
Systems Navigator c/o Human Resources M’Chigeeng First Nation Administration, P.O. Box 333 M’Chigeeng, ON P0P 1G0 Or via Email: employment@mchigeeng.ca
Candidates should have a high school diploma, though a post-secondary diploma in Health or Social Services is preferred, along with 1-2 years of related or lived experience. Required certifications include WHMIS, CPR, and First Aid, as well as a clear Vulnerable Sector Screening.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
