Kingston Community Health Centres·Greater Napanee, Ontario
The Mental Health Counsellor provides individual and group counseling, case management, and crisis support to clients within primary care practices. They also participate in program development, maintain electronic medical records, and collaborate with an interdisciplinary team to improve service delivery.
The Mental Health Counsellor will be a part of the Rural Frontenac, Lennox and Addington Allied Health Program (RFL&A AHP) serving primary care practices within the sub-region of Rural Frontenac, Lennox and Addington (RFLA).
As a member of the RFL&A Allied Health Team, the Mental Health Counsellor will support clients and address concerns in the community that affect mental health through individual and group counseling, case management, and case conferencing.
The Mental Health Counsellor will participate in the development, implementation, monitoring and evaluation of programs and services for clients.
Services will be delivered, virtually, in offices and, where necessary client’s homes, throughout the RFLA.
The Mental Health Counsellor will perform needs and risk assessments taking into consideration family dynamics, the impact of trauma, social work theories and best practices.
The Mental Health Counsellor will work with the RFL&A AHP, the Physicians and regional stakeholders to ensure that services do not duplicate existing services and that the services provided are refined and improved over time.
Vacation, Personal Days, Sick Days and Education time Health Care of Ontario Pension Plan (HOOPP) Extended Health Benefits come into effect after three months of employment in this position: Health and Dental Coverage, Life/Accidental Death and Dismemberment Insurance, Long-Term Disability Coverage and an Employee Assistance Program
Complete social histories and assessments to identify social/emotional problems and needs; formulate and implement counseling and interventions which promote optimum social functioning. Therapy provided may be individuals, couples, families or groups, and may include occasional home visits. Provide referral services to clients and families so they may obtain services from community resources. This includes facilitation activities such as providing information, referral and advocacy, and ensuring successful connection /access as appropriate. Liaise and consult with social and health services in the community in regard to: clients, the RFL&A AHP, and the role of the RFL&A AHP Mental Health Counsellor. Provide consultation to other members of the circle of care on the psychosocial aspects of clients' functioning. Provide emergency/crisis support and/or referrals as needed. Maintain case records, using an electronic medical records system that will provide information to assist other practitioners in continuing client care. Participate in other duties as assigned relevant to the position.
Education Engage in health promotion and education activities including the development of resource materials, forms and handouts as needed. Facilitate and/or co-facilitate group programs and community education presentations. Provide education/training and clinical consultation within an interdisciplinary team. Particularly with respect to best practice guidelines.
Administration Complete appropriate and up to date, chart documentation in the Electronic Health Records for both individual and group encounters and support Quality Improvement initiatives by documenting symptoms and conditions, nursing interventions and referrals and recommendations for ongoing treatment.
Receive and track referrals and self-referrals from clients; maintain schedule and wait list.
Monitor and adjust workflow to ensure program targets are met.
Participate in chart reviews and case conferences.
Identify areas where development of protocols and procedures are needed to improve client services or to promote more effective staff functioning.
Participate in team meetings and other administrative tasks relevant to the job.
Comply with all relevant legislation and KCHC policies, including privacy laws Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs) Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion, Indigenization and Accessibility (EDIIA) by representing the diverse nature of our communities, promoting and practicing inclusion Supports consistent application and development of KCHC policies and procedures Supports KCHC’s student and volunteer placement programs Promotes awareness of and participation in KCHC activities Demonstrated commitment to continuous learning and quality improvement On occasion, perform other temporary duties as required
Master of Social Work with experience in Psychotherapy or relevant Masters from a recognized university. A good standing, active registration with the Ontario College of Social Workers and Social Service Workers or College of Occupational Therapists of Ontario. Minimum of three years recent experience in the health/social services field and community-based service delivery and demonstrated ability to exercise individual professional judgment. Demonstrated experience with brief solution focused counselling and single session therapy.
Valid Driver’s License, Driver’s Abstract and proof of vehicle liability insurance as this is a requirement under KCHC’s insurance provider (HIROC) Access to a vehicle as this position requires travel to various locations within the Lennox and Addington area French language is an asset Current and satisfactory Criminal and Vulnerable Persons Check
As a registered professional, to abide by and be accountable to the ethics and standards set out by the relevant regulatory body of the profession. All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with other staff and clients.
At Kingston Community Health Centres (KCHC), we understand that the work of Equity, Diversity, Inclusion, Indigeneity, and Accessibility (EDIIA) is ongoing. We are dedicated to being accountable, transparent, and responsive to the holistic needs of the communities we serve. We will continue to listen, learn, and take meaningful action to ensure that our policies, practices, and services create an environment where everyone, regardless of their identity or circumstances, can thrive.
We actively encourage individuals from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, persons with disabilities, and those who identify as members of the 2SLGBTQI+ communities, to apply to KCHC. Our commitment to EDIIA is a living practice, one that evolves as we grow and learn together. We pledge to contribute to building a system that is equitable, diverse, inclusive, accessible, and welcoming for all.
KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require accommodation to fully participate in the hiring process, please notify Human Resources.
Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4 www.KCHC.ca
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
