AgeCare·Edmonton, Alberta
The Ward Clerk provides administrative support to the Director of Care by managing telephone inquiries, greeting visitors, and maintaining resident records. They are also responsible for preparing and updating nursing schedules and performing various clerical tasks as required.
At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.
The Ward Clerk reporting to the Director of Care is responsible for a variety of clerical/administrative functions supporting the Director of Care and the home.
To respond to incoming telephone lines and take and relay messages as required.
To greet visitors and directs them as appropriate.
To assist with resident information on lab requisitions.
To maintain or assist in maintenance of resident records /files.
To perform filing assignments for the DOC.
To assist with labeling of resident's belongings.
To prepare and post the nursing schedule under the direction of DOC.
To update and maintain the schedule daily, including calling staff.
To input changes to the staff schedules daily and present To DOC for approval.
To carry out various clerical duties and prepare reports or manuals as required.
Health Care Aide certificate preferred.
Basic clerical / administrative skills.
Pleasant telephone manner with strong customer service skills.
Excellent organizational and communication skills.
Ability to deal with tight timelines.
Experience with Microsoft office suite of applications.
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!
Candidates should possess basic clerical and administrative skills, along with proficiency in Microsoft Office applications. A Health Care Aide certificate is preferred, and applicants must be able to provide a current Vulnerable Sector Check.
Market context
Operations roles in Alberta healthcare often draw steady interest because employers need people who can keep day-to-day services running smoothly while meeting care standards. These roles can be competitive when they require formal Health Care Aide training, current screening, and added safety credentials; on this platform, the job requirements and benefits are AI-summarized from the original posting, helping you review fit faster. Before applying, confirm your 500-hour program completion, Vulnerable Sector Check, and whether BCLS and First Aid are preferred or required.