The Cardiac Device Technician manages patients with cardiovascular implantable electronic devices by reviewing remote transmissions and alerts. They also provide patient education, perform vital signs and 12-lead EKGs, and coordinate care with medical providers.
Requirements summary
Candidates must have a high school diploma, with a bachelor's degree strongly preferred, and a current BLS certification. Experience requirements include at least two years of analyzing cardiac devices and managing remote transmissions, or completion of a specialized cardiac device program.
Under the supervision of Nursing, Director of Cardiovascular Medicine and the Medical Director, the Cardiac Device Technician will assist in the management of all patients with Cardiovascular Implantable Electronic Devices (CIEDs). Primarily the daily review and documentation of remote pacemaker, implantable cardioverter defibrillators (ICDs), and Implantable Loop Recorder (ILR) transmissions and alerts. This ambulatory setting requires the Device Tech to work in a patient centric environment with a team approach to delivery of care. The Device Tech must possess strong written and verbal communication skills in order to maximize the clinical relationship with the physician providers, Independent licensed providers (NP/PA), clinical administrative staff, and other device medical staff.
Position
Cardiac
Device
Technician
Department:
BMC
Health -
Cardiovascular
Medicine
Norwood
Schedule:
Full
Time
Essential
Responsibilities /
DUTIES: Triaging reports on a daily basis Patient notification of follow-up Assists patients with transmissions over the phone Troubleshoot issues with the remote monitoring systems Assists with device advisories/recalls Daily review and documentation of remote transmissions Requires travel to Norwood, Foxboro, Brighton and Methuen Appropriate communication of finding requiring further attention with responsible MD or NP/PA Enrollment, education, scheduling, and maintenance of patient in various remote monitoring systems (Merlin, Boston Scientific, Medtronic, etc.) Assists with the management and maintenance of the remote monitoring program (Merlin, Boston Scientific, Medtronic, etc.) Collection of patients from waiting area, vital signs, 12-lead electrocardiogram, assisting in check-out process. Must adhere to all of BMC’s RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB
Requirements
EDUCATION: High School Diploma required Bachelor’s Degree strongly preferred
Certificates,
Licenses,
Registrations
Benefits
Medical insurance
Dental insurance
Paid time off
Vision insurance
Merit increases
Flexible spending accounts
Discretionary annual bonuses
Pharmacy benefits
403(b) savings match
Required:
Current
BLS certification required
Experience:
Required: Successful completion of a full Cardiac Device Educational Program (such as PrepMD) OR Two years of current experience analyzing and programming cardiac implantable devices
Required: Minimum of two years of current experience reviewing and managing remote device transmissions
Knowledge
AND
SKILLS: Excellent interpersonal skills The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees The ability to organize and prioritize work Demonstration of independent judgement within the scope of this position Well-developed organizational skills in order to determine the needs of the patients The ability to stand, walk, and bend for an extended period of time Demonstration of flexibility and willingness to adapt to diverse role as member of the patient care team Demonstrated proficiency in English verbal and written communication skills Ability to read, write, perform simple arithmetic calculations in English Ability to communicate effectively using voicemail, email, fax, telephone, etc.
Demonstrated customer service skills
Compensation
Range: $26.68- $37.50 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the
