Interpreter/Translator

Hamilton urban core community health centre

Strong Core Healthier Lives

Job Type: Casual

Location: In Person

Hiring Range

$25.00 - $30.00 per hour

Position Description

The Interpreter/Translator provides high-quality, confidential, and culturally appropriate language services to support clients with limited English proficiency across all Hamilton Urban Core Community Health Centre programs. This role ensures accurate communication between clients and healthcare providers, improves service accessibility, and supports organizational goals of health equity and inclusive care.

Role

This position also supports the Centre’s revenue-generating Cultural Interpretation & Translation Program (CITP) by offering fee-for-service interpretation and document translation to external partners when required.

Accountability

The Interpreter / Translator reports to the Senior Manager, People and Operations. The overall accountability is to the Executive Director.

Key Responsibilities

• Interpretation (Verbal)
• Provide consecutive and simultaneous interpretation for clients, families, and healthcare providers.
• Interpret during medical, social, legal, community, and administrative interactions
• Ensure accuracy, neutrality, confidentiality, and cultural sensitivity at all times.
• Support urgent or crisis-based interpretation needs when available.
• Assist staff in explaining procedures, diagnoses, treatment plans, intake processes, and consent forms.
• Interpret for community programs, outreach initiatives, and group sessions as needed.
• Maintain professional boundaries and avoid personal involvement in client matters.

• Translation (Written)
• Translate written materials (forms, letters, consent documents, educational materials, brochures, policies, etc.) from English into assigned languages and vice versa.
• Ensure translations are accurate, culturally appropriate, and linguistically aligned with community usage.