Lifemark Health Group·Vancouver, British Columbia
The Rehabilitation Service Specialist acts as the primary point of contact for veterans, managing their rehabilitation plans and coordinating services across medical, psychosocial, and vocational domains. They are responsible for assessing participant needs, identifying barriers to re-establishment, and implementing goal-oriented strategies to improve functional well-being.
Role: Rehabilitation Service Specialist (RSS)
Permanent Full-Time (37.5 hours/week)
Location: Work from Home, British Columbia
Like Lifemark, you believe in the power of work to transform lives. As a Rehabilitation Service Specialist (RSS), you’re part of a team that delivers a wide range of rehabilitation services to veterans of the Canadian Armed Forces and their families. We are an organization of driven and passionate people who are working together to make a difference in the lives of Canadian Veterans and their families. We provide support, care, and recognition that Canadian Veterans and their families deserve.
Lifemark’s Rehabilitation Services and Vocational Assistance Program (RSVP) is delivered on behalf of Veterans Affairs Canada and in partnership with WCG. The RSS is the single point of contact for Participants throughout the entire program. The RSS role is critical in establishing trust and building rapport with the Participant through timely effective communication, pro-active case management, and expert ability to plan.
As an expert on developing comprehensive rehabilitation plans, you make a difference at the personal and community level by ensuring Veterans achieve their optimal wellness and receive the best support possible.
What you’ll do
Determine required rehabilitation assessments to further assess Participant’s capacity for improvement and clarify rehabilitation needs and coordinate as required
Ensure services and plans are needs-based, goal-oriented and align to program mandates of improving the six functional domains of well-being and reduce/eliminate barriers to re-establishment and are safe, cost-effective and of high quality
Develop thorough Rehabilitation Plan for program Participants in consultation with the Participant, their family/caregiver, Rehabilitation Service Professionals (RSPs) and the Veterans Affairs Canada (VAC) Case Manager
Act as the service integrator, collaborating equally with medical, psycho-social and vocational RSPs delivering services to participants
Empower Participant to problem-solve by exploring options of community-based interventions and resources to achieve desired outcomes
Identify barriers or risk factors contributing to suboptimal outcomes and pro-actively develop and implement strategies
What you bring
A bachelor's degree in Psychology, Counselling, Rehabilitation, Social Sciences, Health Services, Human Services or a related field.
Health professional designation (Registered Social Worker, Kinesiologist, Occupational Therapist, Physical Therapist, Registered Nurse; or
A Certified Vocational Rehabilitation Professional (CVRP or a CVRP-F); OR in Québec, Career Counsellors registered with the Ordre des conseillers et conseillères d'orientation du Québec
A minimum of 3 year experience in the direct provision of medical, psycho-social or vocational rehabilitation services or a combination (thereof to participants) including the following:
Experience in conducting the medical psycho social or vocational rehab assessments.
Experience working with persons living with mental or physical health problems creating barriers to civilian life;
Experience analyzing and interpreting medical, psycho social or vocational assessments making recommendations, based upon critical analysis of information. Leading to the development of a comprehensive plan and program of care. and;
Experience working with variety of health professionals and disciplines in an inter-disciplinary team environment.
Employment conditional on obtaining federal security clearance – Reliability Status.
A reliable vehicle and the ability to travel
If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYHOW! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.
Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca [http://lifemark.ca]
Visit and Apply today! Visit www.lifemark.ca/careers [https://www.lifemark.ca/careers]
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Candidates must hold a bachelor's degree in a relevant field such as Psychology, Social Work, or Health Services, along with a professional designation. A minimum of 3 years of experience in medical, psychosocial, or vocational rehabilitation is required, as well as the ability to obtain federal security clearance.
Market context
Physician roles in British Columbia are often competitive because employers look for strong clinical credentials, current certifications, and readiness to work in settings where patient volume and coordination needs can be high. For this posting, the requirements and benefits shown here are AI-summarized from the original job description, helping you review the role faster without extra research. Before applying, confirm your Diploma in Cardiology Technology, CSCT certification, BCLS, and valid BC Driver’s License are current and clearly listed.