Victoria

British Columbia

394 live openings

Responsibilities

• Setting and clearing tables in the dining rooms.
• Assists in maintaining the dietary department in a safe and sanitary manner.
• Provides assistance to the Cook in the preparation and service of meals.
• Serving meals and coffee to residents in the dining room using correct serving utensils and portion sizes.
• Taking orders for the first and second menu choices from residents (by resident name and preference selection, following likes and dislikes).
• Transporting dishes to/from dining rooms and kitchen.
• Washing/sanitizing tables, chairs, serveries. Washes dishes, glassware, cutlery, and utensils by machine.
• Preparing nourishments and carts for service.
• Preparing supplements and thickening fluids for texture-altered diets.
• Labelling and dating all food items put in fridge\freezer.
• Assists in dish and pan washing, storage, and cleaning duties.
• Attending in-services and departmental meetings as required.
• Record temperatures as required for meal service and equipment.
• Record and document results of test strips for dish machine and pot washing.
• May assist in tray preparation for resident meal service.
• Report resident and equipment concerns to Director of Dietary Services/Food Service Supervisor.
• Follows cleaning schedule and documents appropriately.
• Follows proper food handling techniques. Dates, labels, and stores food properly.
• Keeps work area clean and uncluttered, and completes scheduled cleaning duties.
• Maintains cleanliness of floors in the food preparation, dish room, and storage areas.
• May assist in preparation for catering or program requests.
• May assist in receiving, managing inventory, groceries or incoming supplies.
• Assists in monitoring quality of food supplies received and advises Director of Dietary Services/Cook of problems.
• Supports and participates in quality initiatives by providing input and suggestions for improvement, reporting feedback to immediate supervisor.
• Cleans equipment and kitchen area, and documents appropriately.
• Assists and participates in the quality and risk management/quality improvement program for the Food Service Department.
• Handles food in accordance with acceptable public health sanitary practices and in keeping with the requirements of the Food Premises Regulation.
• Maintains food handling protocols and infection control practices in keeping with public health practice and Ministry of Health and Long-Term Care standards.
• Keeps dining room area, serving, and all equipment clean and sanitized.
• Meets scheduled meal and snack times.
• Attends departmental and facility team member meetings, in-services and other necessary training sessions.
• Assists in the orientation and training of new dietary team members.
• Participates actively in department's Quality Management program and any department/facility committees as requested.
• Provides quality food service to all residents & families.
• Provides superior customer service to all residents and families.
• Complies with all provincial/long term care regulations and established dietary department policies and procedures.
• Follows infection control procedures.
• Knowledgeable of the Residents’ Bill of Rights.
• Work in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
• Perform other duties as required.

Qualifications

• Must maintain a current Food Handler’s Certificate.
• Must maintain up to date certification in the food Safety Awareness Program offered by Public Health.
• Must be familiar with the correct procedure for service and handling of food.
• Ability to operate institutional cooking equipment, for example: dishwasher, conveyor toaster, and meat-slicer.
• Must be able to read, write and accurately follow written and verbal instructions.
• Must be able to work and communicate effectively with residents, team members and visitors of a LTC home.
• Effective verbal and written English communication skills required. EDUCATION: Must have completed or be enrolled in a Food Service Worker program from a recognized college as defined by the Ontario Colleges of Applied Arts and Technology, or a registered private career college in Ontario. WORKING CONDITIONS:
• Interaction with male and female residents of all ethnic and cultural backgrounds;
• Combination of natural light and fluorescent lighting;
• Exposure to the elements (external building and property);
• Exposure to variable temperatures both hot and cold;
• Lifting alone and with assistance;
• Pushing/pulling content;
• Crouching, kneeling, stooping/bending for short periods of time;
• Walking and climbing stairs frequently;
• Standing for long periods of time;
• Engagement and/or exposure to various therapy programs focused on providing residents with the highest quality of life in our Homes including but not limited to pet therapy, spiritual events and musical therapy.