The therapist will deliver EFAP and clinical services, including confidential counseling, case management, and assessments, focusing on providing quick, effective telephonic support for behavioral and emotional health issues. They must establish treatment plans, complete necessary documentation, and maintain service level targets under supervision.
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a Bilingual Mental Health Therapist, First Call Care, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
Master’s degree in Counselling, Social Work or Psychology
Registration, in good standing with relevant governing body, as Social Worker, Psychologist, Marriage & Family Therapist or Canadian Certified Counsellor
2 – 3 years’ clinical experience with a continuum of mental health and situational problems, including experience and training in solution-oriented and/or cognitive behavioral short-term therapies
Crisis hotline, telephonic counselling and/or EFAP experience is preferred
Excellent verbal and written communication and active listening skills in both English and French
Skilled with risk assessment, on-line research and demonstrated resourcefulness in locating and accessing emergency and/or community resources across Canada
Empathetic to client concerns with exceptional customer service delivery in person and on the phone
Flexible with a creative approach to single-session counseling and passionate about helping to create immediate change by focusing on client’s strengths
Awareness and acknowledgement of the value of using measurement-based care when supporting patients/clients to help guide clinical decision making; experience an asset
English language skills are required as this role supports, communicates and/or collaborates with both French and English-speaking clients and/or colleagues nationally.
Why work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
This job posting is for an existing vacant position within the organization.
Candidates must possess a Master's degree in Counselling, Social Work, or Psychology, along with current registration with the relevant governing body. A minimum of 2 to 3 years of clinical experience dealing with mental health problems, including short-term therapy training, is required, alongside excellent communication skills in both English and French.