Durham Community Health Centre
Location
Oshawa, Ontario
Volunteers will directly assist clients in reading, understanding, and accurately completing the Health Equity Questionnaire, ensuring a welcoming and supportive environment throughout the process. Key duties include guiding clients, clarifying questions, tracking completion, and reporting any client concerns to staff.
Candidates must possess strong verbal communication skills and be comfortable working respectfully with diverse populations while strictly adhering to confidentiality and privacy policies. Preference will be given to applicants who have medical administration training.
Welcome clients upon arrival and guide them to the appropriate person or location. Assist clients in reading and completing the Health Equity Questionnaire. Explain questions in a clear and respectful manner when needed. Follow-up with clients to ensure completion of the Health Equity Questionnaire three (3) days prior to the clients initial appointment. Assist clients in signing in and completing forms on Kiosks. Ensure completion of the Health Equity Questionnaire when returned. Create a welcoming and supportive environment for all clients. Ensure Health Equity Questionnaire is periodically updated for clients. Record and track form completion. Report on any issues or client concerns to staff. Maintain confidentiality and follow all privacy policies and guidelines.
Strong verbal communication skills. Comfortable working with individuals from diverse backgrounds. Respect confidentiality and follow procedures. Ability to travel to assigned site. Preference will be given to candidates with medical administration training.
While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration. All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly. All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening). Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team. Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation.
If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036, or by email to recruiting@durhamchc.ca.
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