Client and Family Advisory Committee Role

Volunteer Role

• Client and
• Family
• Advisory
• Committee
• Member
• Commitment: 4-6 meetings per year (Approximately 2-3 hours per meeting)
• Number of
• Positions
• Available: 12
• Locations: Oshawa & Pickering; Virtual, with in-person meetings as required. Why Join Us? Your voice matters! Help shape the future of community health care in Durham Region. As a member of our Client and Family Advisory Committee, you’ll share your experiences and ideas to make services more inclusive, accessible, and client-centered. Organisation Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being. DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well. At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education. It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources. DCHC's 2023 -2026 Strategic Goals Drive Program and Service Integration and Client Experience Across All that DCHC Does Evolve Program Offerings to Improve Health Equity and Meet the Needs of DCHC’s Priority Populations Establish DCHC as a System Advocate and Champion for Equity Enhance DCHC’s Brand and Awareness Across Durham Region Become an Employer of Choice with a
• Focus on
• Recruitment,
• Retention, and
• Development
• Position
• Overview: The CFAC ensures client voices guide program design, delivery, and evaluation. Members act as partners and advisors to DCHC leadership, helping improve care quality and equity.

Responsibilities

Provide input on programs, services, and policies from a client or caregiver perspective Share lived experiences and feedback to improve accessibility and responsiveness Review tools, resources, and communication materials Participate actively in meetings and collaborative discussions Respect confidentiality and diverse perspectives