Dear Ms. Pelletier,
I am applying for the Medical Office Assistant position at Bayfield Family Health Team. I run reception, scheduling and provincial billing for a four-physician practice with about six thousand rostered patients, and I track referrals from request through to the consultant letter.
I reconcile the billing each month and correct the rejections rather than writing them off, which is usually a coding detail rather than a dispute. A referral that is never acknowledged is the one that becomes a clinical problem, so the tracking list gets reviewed weekly rather than when someone asks.
Your posting describes a team adding allied health providers alongside the physicians. That widens the booking rules more than it widens the schedule, and the front desk is where that complexity lands first.
I hold a Medical Office Assistant certificate and current Standard First Aid with CPR Level C.
I would like to hear how the booking rules will work once the allied health providers join and who owns the referral list today. I am glad to meet at your convenience.
Sincerely, Danielle Gauthier